Marlena Lopez
Kentwood,LA
Summary
After completing my Doctorate of Chiropractic, l discovered a stronger passion for the organizational and strategic aspects of healthcare. I am seeking to find opportunities in a hospital or healthcare business setting where I can apply my clinical background alongside a growing interest in healthcare administration and operations. I bring a unique clinical perspective, strong communication skills, and commitment to the values of your organization.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Chiropractic Intern
Align Health
08.2024 - 12.2024
- Utilized evidence-based practices to provide high-quality chiropractic care, resulting in positive patient feedback and repeat visits.
- Enhanced patient comfort by implementing gentle chiropractic techniques and personalized treatment plans.
- Delivered informative presentations at community events, promoting awareness of holistic health approaches and the benefits of chiropractic care.
- answered phones and scheduled patients.
- verified patient insurance.
Physical Therapy Technician
Integrity Physical Therapy
04.2018 - 08.2021
- Coordinated with insurance companies and verified benefits
- Managed approximately 30 incoming calls, emails and faxes per day from customers. Maintained accurate documentation of patient progress.
- Settled transactions at the end of day.
- Provided exceptional customer service when interacting with both patients and their families, addressing concerns promptly while demonstrating empathy and understanding.
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
- Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
- Prepared patients to meet with physical therapists.
- Assisted with reception duties like scheduling patients and completing follow up calls.
Intern
Costal Orthotics and Prosthetics
08.2020 - 12.2020
- Assisted with castings as well as adjustment/fittings for orthotics and prosthetics,
- Made orthotics and prosthetics
- Answered the phones and scheduled patients
- Brought the patients back to a room and got them set up for the doctor to come in.
Nurse Assistant/Receptionist
Dr. Derris W. Ray, MD
05.2014 - 08.2015
- Checked in patients at front desk, answered phones, brought patients back to room and set up for the doctor to come in.
- Managed approximately 30 incoming calls, emails and faxes per day from customers
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Demonstrated strong teamwork skills when working alongside fellow nurse assistants, nurses, physicians and other healthcare professionals striving towards common goals centered around providing high-quality care tailored specifically towards meeting individual patient needs as they arise throughout course treatment process.
- Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
Education
Doctor of Chiropractic -
Parker University
Dallas, Texas12.2024
Master of Science - Clinical Neuroscience
Parker University
Dallas, Texas12.2024
Bachelor of Science - Kinesiology- Exercise Science
Southeastern Louisiana University
Hammond, Louisiana12.2020
Skills
- Clinical documentation
- Administrative and business skills
- Technology and software
- Time management
- Organization skills
- Telephone skills
- Verbal and written communication
- Appointment scheduling
- Data inputting
- Microsoft Office
Certification
- Microsoft Office
Timeline
Chiropractic Intern
Align Health
08.2024 - 12.2024
Intern
Costal Orthotics and Prosthetics
08.2020 - 12.2020
Physical Therapy Technician
Integrity Physical Therapy
04.2018 - 08.2021
Nurse Assistant/Receptionist
Dr. Derris W. Ray, MD
05.2014 - 08.2015
Doctor of Chiropractic -
Parker University
Master of Science - Clinical Neuroscience
Parker University
Bachelor of Science - Kinesiology- Exercise Science
Southeastern Louisiana University
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