Marlena McDaniel
Milwaukee
Summary
Dedicated CNA with a proven track record at Virginia Health Care Association, showcasing exceptional patient care and vital signs monitoring. Excelled in promoting independence and dignity through compassionate communication and meticulous attention to detail. Enhanced patient satisfaction significantly, leveraging strong team collaboration and critical thinking skills for high-quality care delivery.
Overview
2025
2025
years of professional experience
Work History
CNA
Virginia Health Care Association
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
CNA
Aria of Waukesha
03.2024 - 11.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
DSP Worker Supervisor
Broadstep Behavioral Health
03.2019 - 03.2024
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Transported clients to and from medical appointments with safety and efficiency.
- Completed regular check-ins and progress report for each client.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Scheduled daily and weekly care hours for client caseload.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Improved team morale and productivity through effective communication and active listening skills.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
HSED - High School
Milwaukee Broad of Education
Madison, WIAssociate Of Applied Business - Business Administration And Management
Walden University
Minneapolis, MNSkills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
- HIPAA compliance
- Basic life support
- Maintaining confidentiality
- End-of-life care
- Compassionate communication
- Patient transfers
- Complex Problem-solving
- Emergency response
- Clinical documentation
- Medication administration
- Multitasking and organization
- Critical thinking
- Team collaboration
- Active listening
- Flexibility and adaptability
- Patient advocacy
- Cultural sensitivity
- Infection control practices
- Reliable team player
Timeline
CNA
Aria of Waukesha
03.2024 - 11.2024
DSP Worker Supervisor
Broadstep Behavioral Health
03.2019 - 03.2024
CNA
Virginia Health Care Association
HSED - High School
Milwaukee Broad of Education
Associate Of Applied Business - Business Administration And Management
Walden University
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