Marlena Meza Acosta
Anaheim,CA
Summary
Career services professional with 3 years experience, and 15 + years as an administrative professional overseeing daily operations managing teams and providing exceptional customer service with a diploma in Business management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Associate Director of Career Services
UEI College
Anaheim, CA
07.2023 - 04.2024
- Managed a team of career services professionals
- Worked with local employers on identifying qualified applicants for positions within their organizations
- Managed Quality Surveys
- Supervised trainings and development of the career services staff
- Held daily meetings to review current and upcoming student goals
- Assisted graduates in securing employment in their field of study
- Provided career coaching and interview techniques through meetings and workshops
- Oversaw and monitored performance data and maintained career service database
- Developed and implemented marketing plans to achieve graduate and employment goals
- Possesses strong customer/goal orientation, and excellent interpersonal, communication and PC Skills
- Ensured that customers' file documentation meets regulatory guidelines and completed in a timely manner
- Managed a team of 4 professionals.
Senior Career Service Specialist
UEI College
Garden Grove, CA
09.2022 - 07.2023
- Communicated with the students and employers regarding daily attendance and timesheet approval
- Met with students to review department documentation for career readiness
- Responsible for placing students and graduates from over 3 assigned programs
- Communicated via email, phone, and in person with employers regarding status of interviews and work verification
- Reached out to employers via phone, and in person for new business
- Kept track of candidate's progress via excel spreadsheet
- Produced over 5 placements weekly, and recognized quarterly for highest placement performer
- Recognized with a Pinnacle Leadership conference award
- Assisted with workshops and job fairs
- Organized graduation twice a year for over 400 graduates
- Worked well with all departments
- Reported to the director of Career services.
Career Service Specialist
UEI College
Garden Grove, CA
11.2021 - 09.2022
- Met with students to review department documentation for career readiness
- Responsible for placing students and graduates from over 3 assigned programs
- Communicated with the students and employers regarding daily attendance and timesheet approval
- Met with students to review department documentation for career readiness
- Communicated via email, phone, and in person with employers regarding status of interviews and work verification
- Reached out to employers via phone, and in person for new business
- Kept track of candidate's progress via excel spreadsheet
- Produced over 3 placements weekly, and recognized quarterly for highest placement performer
- Assisted with workshops and job fairs
- Met with all departments reporting student and graduate information
- Reported to the director of Career services.
Associate Career Service Specialist
UEI College
Garden Grove, CA
02.2021 - 11.2021
- Communicated with the students and employers regarding daily attendance and timesheet approval
- Conducted daily calls to employers and students regarding resume and externship information
- Responsible for intake of all student department documentation for job assistance and externship
- Submitted reports to education department, and director regarding externship follow up
- Reported to Director.
Receptionist/Recruiter Assistant
Kimco Staffing Services
Anaheim, CA
09.2017 - 05.2019
- Maintained the front desk and assisted new applicants as well as current clients with job search frequently asked questions and customer service
- Assisted recruiters with scheduling candidates and helped maintain schedules
- Assisted with the process of onboarding and preparing candidates for the work field
- Also assisted with reviewing resumes and communicating with clients in prospective candidates.
Education
Diploma - Business Management
UEI College
Garden Grove, CA02.2021
Certification in Dental Front Office Administration -
R.O.P
11.2009
High school or equivalent -
Horizon
01.1999
Skills
- Customer Service
- Leadership
- Team management
- Team development
- Collaboration
- Multitasking
- Interviewing
- Mentoring
- Work ethic
- Project scheduling
- Bilingual
- Problem solving
- Organizational skills
- Communication skills
- Career counseling
- Microsoft Office
- Microsoft Excel
- Management
- Supervising experience
- Time management
- Human resources
- Computer skills
- Sales
- Microsoft Word
- HR sourcing
- Talent acquisition
- Negotiation
- Office Management
Certification
- Dental Administration front office, 01/05/2010 - 06/25/2010
- Management Career Pathing, 01/15/23 - 06/01/23
- Professional In Human Resources
- Paycom Training Certificates For Career Readiness
Accomplishments
- Top Placement Performer Award for 1st,2nd, and 4rth Quarter 2022-2023
- Pinnacle Leadership Award 2022
Languages
Spanish
Professional
English
Professional
Timeline
Associate Director of Career Services
UEI College
07.2023 - 04.2024
Senior Career Service Specialist
UEI College
09.2022 - 07.2023
Career Service Specialist
UEI College
11.2021 - 09.2022
Associate Career Service Specialist
UEI College
02.2021 - 11.2021
Receptionist/Recruiter Assistant
Kimco Staffing Services
09.2017 - 05.2019
Diploma - Business Management
UEI College
Certification in Dental Front Office Administration -
R.O.P
High school or equivalent -
Horizon