Marlena Roe
Round Rock,TX
Summary
To obtain and maintain full-time position that offers professional challenges utilizing interpersonal skills, time management and room to enhance skills and knowledge with and opportunity for advancement.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sales Associate
Goodwill Store
05.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products.
- Prioritized helping customers over completing other routine tasks in store.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Food Service Worker
Los Angles Unified School District
01.2017 - 01.2018
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to students.
- Restocked supplies and prepared additional ingredients during downtime.
- Utilized POS system to receive and process food and beverage orders.
Assembly and Packaging Associate
Air Fayre Ca
01.2017 - 01.2017
- Prepared food trays for delivery to various airlines.
- Pitched in to assist others with project duties.
Baker/Assistant Pastry Chef
Labelle Terre Baking Cafe
01.2014 - 01.2016
- Produced consistently high-quality baked goods for customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Trained and supervised new employees on bakery operations and procedures.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Prepared dough for variety of pastries and breads.
- Prepared frostings and other toppings for pastries.
- Created appealing displays to showcase products in bakery.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Monitored temperatures of ovens, proof boxes and other equipment.
Home Support Worker
Effie Johnson
01.2007 - 01.2013
- Assisted disabled client to support independence and well-being.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Administered medication as directed by physician.
- Supervised daily activities.
- Assisted patients with dressing and grooming.
- Provided transportation and appointments management.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Commercial Line Account Manager
Pan American Insurance
01.2007 - 01.2010
- Provided informed guidance to assist clients in choosing commercial insurance products to suit business needs.
- Maintained consistent knowledge of industry products and attended continuous education events to increase product knowledge.
- Communicated with insurance markets for quotes and renewal negotiations.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Maintained expiration list and conducted annual reviews of existing policies to update information.
- Analyzed risk factors to recommend appropriate coverage levels to clients.
- Data entry of client information in AMS 360 application.
- Invoiced agencies and direct billed policies going out to clients.
Education
Associate of Science - Baking And Pastry Arts
Le Cordon Bleu College of Culinary Art - Las Vegas
Las Vegas, NV05.2016
High School Diploma -
Artesia High School
Lakewood, CA06.1988
Skills
- Basic knowledge of Microsoft Office 2010
- Data Entry, alpha & numeric
- Typing 40 wpm
- Excellent interpersonal skills
- Ability to work under pressure with attention to detail and problem solving
- Excellent verbal and written communication skills
- Ability to organize, prioritize, monitor and control workflow deadlines
- Ability to multi-task and operate with minimum of supervision and direction
Accomplishments
- Awarded “Employee of the Month” in December 2023.
Certification
- Food Handler Certification - [1/27/2021 -1/27/2024]
Timeline
Sales Associate
Goodwill Store
05.2023 - Current
Food Service Worker
Los Angles Unified School District
01.2017 - 01.2018
Assembly and Packaging Associate
Air Fayre Ca
01.2017 - 01.2017
Baker/Assistant Pastry Chef
Labelle Terre Baking Cafe
01.2014 - 01.2016
Home Support Worker
Effie Johnson
01.2007 - 01.2013
Commercial Line Account Manager
Pan American Insurance
01.2007 - 01.2010
Associate of Science - Baking And Pastry Arts
Le Cordon Bleu College of Culinary Art - Las Vegas
High School Diploma -
Artesia High School