Marlena Ross

• Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
• Replenished room supplies such as drinking glasses, bathroom items, writing supplies and hotel brochures to make guests feel welcome and at home.
• Inspected guest rooms, lobbies and common areas to verify cleanliness and tidiness.
• Reported damages, maintenance problems, safety issues and potential hazards to management.
• Emptied trash receptacles throughout day to maintain sanitary levels of trash cans on premises.
• Gathered dirty laundry in 26 rooms to arrange for pickup to laundromat.
• Washed and folded towels and linens to properly stock 26 guest rooms per .
• Changed bed linens and collected soiled linens for cleaning.
• Polished glass surfaces and windows.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Performed spot-cleaning on furniture stains.
• Picked up trash from parking lot and garden areas to keep those areas free of debris.
• Returned emptied garbage receptacles to proper locations.
• Collected trash and moved garbage cans from kitchen areas to pick-up stations.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Rotated linens in storerooms and replenished when supplies ran low.

• Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
• Replenished room supplies such as drinking glasses, bathroom items, writing supplies and hotel brochures to make guests feel welcome and at home.
• Inspected guest rooms, lobbies and common areas to verify cleanliness and tidiness.
• Reported damages, maintenance problems, safety issues and potential hazards to management.
• Washed and folded towels and linens to properly stock [Number] guest rooms per [Timeframe].
• Emptied trash receptacles throughout day to maintain sanitary levels of trash cans on premises.
• Changed bed linens and collected soiled linens for cleaning.
• Polished glass surfaces and windows.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Picked up trash from parking lot and garden areas to keep those areas free of debris.
• Returned emptied garbage receptacles to proper locations.

• Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
• Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
• Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
• Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
• Checked dining area supplies of linens, wrapped silverware and replenished low stock.
• Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
• Bussed tables between courses and load and unloaded trays to expedite tasks.

• Collected animal waste produced on walks and discarded in trash or approved receptacles.
• Kept cages, kennels, play yards and grooming areas neat and clean.
• Managed facility laundry, cleaning and restocking.
• Followed specific food and water schedules for different animal species.
• Monitored animals for behavioral problems and signs of health issues.

Cared for livestock( goats, sheep , horses), clean up of animals pens, feeding. Cleaning Guest Lodge.