Marlena Saldivar

• Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
• Handled incoming calls, directing inquiries to appropriate staff members promptly.
• Maintained accurate patient records and confidential information in electronic systems.
• Assisted in managing office supplies and inventory for seamless daily operations.
• Supported administrative tasks, including filing documents and updating databases efficiently.
• Answered phone promptly and directed incoming calls to correct offices.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.

Operate data entry device, such as keyboard or photo composing perforator. Duties may include verifying data and preparing materials for printing. Excludes "Word Processors and Typists"(43-9022).

• Coordinated housing application processes to ensure timely and accurate service delivery.
• Assisted in organizing community outreach programs to promote housing initiatives and resources.
• Managed scheduling for appointments, ensuring efficient use of staff time and resources.
• Maintained comprehensive records of client interactions to improve service tracking and reporting.
• Conducted follow-ups with clients to ensure satisfaction and address any ongoing housing needs.
• Entered data, generated reports, and produced tracking documents.

Perform duties such as call providers when they don't clock in and out, fix providers times, check and make sure all hours were correct on checks for providers

• Operated delivery vehicles safely and efficiently to ensure timely transport of goods.
• Navigated routes using GPS technology to optimize delivery schedules and minimize delays.
• Conducted pre-trip inspections to maintain vehicle safety standards and compliance with regulations.

• Processed customer transactions efficiently using point-of-sale systems.
• Maintained cleanliness and organization of work area to enhance customer experience.
• Assisted in training new cashiers on operational procedures and customer service standards.
• Resolved customer inquiries and complaints promptly to ensure satisfaction and loyalty.

Employed as a Sale House Operator responsible for documenting quantity, quality, type, weight, and value of materials or products to maintain shipping, receiving, and propane and propane mix quantities leaving and entering the premises. After weighing trucks, handled data entry of weights and measurements then prepared tickets for drivers to sign. Signaled drivers and other workers when the measurements were completed and they could proceed,

• Led daily operations, ensuring high-quality customer service and efficient workflow.
• Trained and mentored staff to enhance performance and maintain operational standards.
• Developed and implemented strategies to increase sales through effective promotional activities.
• Managed inventory levels, reducing waste and optimizing product availability.

Employed as a van driver, arranged to pick up particular customer or groups on a regular schedule. Checked the condition of a vehicle's tires, brakes, windshield, wipers, lights, oil, fuel, water and safety equipment to ensure that everything is in working order. Collected fares or vouchers from passengers and made change or issue receipts as necessary. Communicated with dispatchers by radio, telephone, or computer to exchange information and receive request for passenger service. Completed accident reports when necessary. Also, assisted in office with EVV processing fro clients.