Marlena Tamayo
Bermuda Dunes
Summary
Dynamic human resources professional with a proven track record in crafting and implementing HR strategies that align with overarching business goals. Recognized for fostering team collaboration and driving results through strategic talent management and comprehensive employee development initiatives. Adaptable and dependable, equipped with essential skills in organizational development and performance management to cultivate a productive and cohesive workforce. Committed to enhancing workplace culture and optimizing human capital for sustained organizational success.
Overview
13
13
years of professional experience
Work History
Human Resources Manager
La Quinta Resort & Club
09.2022 - Current
- Assist with all internal and external HR inquiries or requests.
- Employee relations, complaints, misconduct, investigations, celebrations, employee appreciation
- Manage leaves of absence, PDL, FMLA, CFRA, and personal
- Employee benefits, paid time off, bereavement, medical, dental, vision
- Assist with wage increases for hourly & salaried employees
- Maintain both hard and digital copies of employee records.
- Coordinate training sessions and track progress for resort.
- Employment verification letters
- Maintain all I-9s and enter E-Verify
- Assist with job applications and sending resumes to hiring managers.
- Assist with workers compensation and tracking injury progress
Human Resources Coordinator
La Quinta Resort & Club
09.2021 - Current
- Assist with all internal and external HR inquiries or requests.
- Maintain both hard and digital copies of employee records.
- Coordinate training sessions and track progress for resort.
- Schedule meetings and appointments
- Answer all incoming calls
- Employment verification letters
- Maintain all I-9s and enter into E-Verify
- Assist with job applications and sending resumes to hiring managers.
- Assist with workers compensation and tracking injury progress
Safety & Security Manager
Marriott Vacations Worldwide
06.2019 - 09.2021
- Recruit, train, and develop 25 security officers.
- Oversaw workers compensation, tracked injury progress, created modified job duties, and liaison between clinics and insurance company.
- Chair of Safety Committee, safety trainer for over 400 employees, and maintained OSHA 300 log.
- Maintained department budget, forecasting costs, and wages. In 2019 we had a budget savings of over $42,000.
- Increased overall Guest Satisfaction to 96% for Safety & Security. Implemented new processes to reduce noise complaints.
- Fire & Life Safety Audits achieved a score in the 90s every year, conducting all quarterly evacuation drills.
Safety & Security Supervisor
Marriott Vacations Worldwide
03.2014 - 06.2019
- Trained all new security officers
- Conducted patrols daily of over 300-acre property
- Documented all incidents, injuries, and service calls for all internal and external guests
- Conducted monthly safety audits and safety patrols.
- Assisted in maintaining monthly budget, purchase card invoices, and travel card expenses.
- Participated in associate Committee and party planning committee.
- Respond to all medical emergencies, 911 calls, and fire alarm activations.
Safety & Security Officer
Marriott Vacations Worldwide
05.2012 - 03.2014
- Patrol all areas of the property over 300-acres
- Respond to all medical emergencies and 911 calls
- Assists guests with service calls
- Defuse situations, including altercations among guests and employees.
- Report writing for employee injuries, guest injuries, accidents, and vandalism
- Conduct safety patrols and safety audits
Education
Bachelors Science in Business Administration - Human Resources Management & Organizational Behavior
Cal State East Bay
Hayward, CA12.2025
Associate in Science in Business Administration - undefined
College of the Desert
Palm Desert, CA06.2023
Skills
- Forecasting & Budget
- Workday
- Risk management
- Kronos
- OSHA
- Payroll
- Scheduling
- ADP
- Leadership
- Communication
- HR policies and procedures
- Employee relations
- Microsoft office proficiency
- Training and mentoring
- Corrective action planning
- Recruitment and hiring
- Human resources operations
- Staff management
- Recordkeeping
Timeline
Human Resources Manager
La Quinta Resort & Club
09.2022 - Current
Human Resources Coordinator
La Quinta Resort & Club
09.2021 - Current
Safety & Security Manager
Marriott Vacations Worldwide
06.2019 - 09.2021
Safety & Security Supervisor
Marriott Vacations Worldwide
03.2014 - 06.2019
Safety & Security Officer
Marriott Vacations Worldwide
05.2012 - 03.2014
Associate in Science in Business Administration - undefined
College of the Desert
Bachelors Science in Business Administration - Human Resources Management & Organizational Behavior
Cal State East Bay
Similar Profiles
Karina PenaKarina Pena
Food & Beverage Administrative Assistant at La Quinta Resort & ClubFood & Beverage Administrative Assistant at La Quinta Resort & Club
Javier AguileraJavier Aguilera
Spa Attendant at La Quinta Resort & ClubSpa Attendant at La Quinta Resort & Club
Eleazar Rodriguez AguilarEleazar Rodriguez Aguilar
Housekeeping Room Attendant at La Quinta Resort & ClubHousekeeping Room Attendant at La Quinta Resort & Club
Destiny M GreenDestiny M Green
Assistant Manager at Indian Palms IntervalsAssistant Manager at Indian Palms Intervals
Emily SmithEmily Smith
Activities Assistant at Windsor Court Assisted LivingActivities Assistant at Windsor Court Assisted Living