Marlena Tanuvasa
Juneau,United States
Summary
Compassionate and skilled Residential Advisor with experience in overseeing residential facilities and providing guidance to residents. Possess strong interpersonal communication skills, adept at conflict resolution and fostering a supportive community environment. Demonstrated ability to implement effective programs that improve resident satisfaction and operational efficiency. Proactive in addressing resident concerns, promoting safety, and enhancing the overall living experience for all occupants.
Overview
15
15
years of professional experience
Work History
Resident Advisor
Gastineau Human Services
Juneau, Alaska
01.2023 - Current
- Collaborated with campus security to report and follow up on security incidents and concerns.
- Performed administrative duties such as answering phones, filing paperwork.
- Answered telephones and routed calls or delivered messages.
- Provided orientation sessions for new residents to familiarize them with campus policies and resources.
- Conducted regular room inspections to ensure compliance with housing policies and regulations.
- Assisted with move-in, move-out processes including coordinating transportation services for incoming, outgoing students.
- Completed daily resident welfare checks and coordinated with facility staff to meet resident needs.
Caregiver
Tides, LLC
Juneau , Alaska
06.2022 - 12.2023
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Coordinated transportation services for clients when necessary.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
Housekeeper
Driftwood Hotel
Juneau , Alaska
06.2019 - 08.2020
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Waxed and polished wood furnishings to restore faded appearance.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
File Clerk
True North Federal Credit Union
Juneau, Alaska
05.2010 - 08.2013
- Located, retrieved and copied information in response to requests and delivered to authorized users.
- Placed materials into storage receptacles according to classification and identification information.
- Monitored and ordered office supplies necessary for filing and record-keeping activities.
- Retrieved requested files from archives or other offsite locations.
- Implemented new filing system and created updated forms.
- Updated file indexes regularly to reflect changes in content or location of materials.
Education
High School Diploma -
Juneau Douglas High School
Juneau, AK05-2010
Skills
- Crisis management
- Conflict resolution
- Policy enforcement
- Administrative support
- Resident orientation
- Safety procedures
Timeline
Resident Advisor
Gastineau Human Services
01.2023 - Current
Caregiver
Tides, LLC
06.2022 - 12.2023
Housekeeper
Driftwood Hotel
06.2019 - 08.2020
File Clerk
True North Federal Credit Union
05.2010 - 08.2013
High School Diploma -
Juneau Douglas High School
Similar Profiles
Kiley StevensKiley Stevens
Naturalist Science Guide at Gastineau GuidingNaturalist Science Guide at Gastineau Guiding
Dyral J. BrownDyral J. Brown
Intern- Independent Living Program at Arlington County Department of Human Services Child and Family Services DivisionIntern- Independent Living Program at Arlington County Department of Human Services Child and Family Services Division
Monica "Shonda" GosnellMonica "Shonda" Gosnell
Senior Grants Management Specialist (Policy Advisor) at Health Resources and Services Administration (HRSA), Health and Human Services, 8262 Cypress Trace BlvdSenior Grants Management Specialist (Policy Advisor) at Health Resources and Services Administration (HRSA), Health and Human Services, 8262 Cypress Trace Blvd
Pauline PalopoliPauline Palopoli
Accountant at Southeast Alaska Regional Health ConsortiumAccountant at Southeast Alaska Regional Health Consortium
Ashley RodriguezAshley Rodriguez
Air Traffic Control Specialist at Federal Aviation AdministrationAir Traffic Control Specialist at Federal Aviation Administration