Marlena Voss
Topsfield,MA
Summary
Motivated social work student with hands-on experience in diverse human services. Demonstrates strong leadership abilities and a deep commitment to community enrichment, effectively advocating for underrepresented populations. Proven skills in teamwork, problem-solving, and program coordination enhance overall contributions. Aspires to leverage expertise in social work to create impactful change within communities.
Overview
4
4
years of professional experience
Work History
Activities Assistant
Bear Mountain
North Reading, MA
06.2024 - 08.2024
- Planned and executed a wide range of activities and events, transported residents, assisted in daily living tasks and resident care
Housekeeper
Hyatt
Portland, ME
06.2023 - 01.2024
- Linen changes, wipe down surfaces, high dusting, bleach showers, vacuum, mop floors, and dispose of the trash of one room within 30 minutes
- Take care of any guest concerns or requests or report them to supervisor
- Note any areas maintenance needs to address in rooms
Imports Coordinator
ITG International Transports Inc.
Lynnfield, MA
12.2020 - 08.2021
- I entered shipments into Cargowise, track & trace, sender arrival notice to broker, pre-alerts to customers, calling airlines/truckers, assist in paying charges online, select shipments for payment on excel, enter shipments into excel reports specifically for certain customers, file invoices and shipment folders
Cashier
ROCKY'S HARDWARE, INC.
Middleton, MA
04.2020 - 08.2020
- Being available on the sales floor to answer customer questions and recommend the best products for their project
- Cashier, making paint, filling propane, making keys, measuring and doing paperwork for screen repairs, inventory, helping customers load heavy, unpacking and stocking new inventory, online orders, assembly, and rainchecks
- I greatly improved my customer service skills and learned how to promote sales
- Participated in workplace safety training
Education
Bachelors - Social Work
Salem State University
Peabody, MA05-2026
Bachelor's - Christian Ministry
Gordon College
Wenham, MA06.2021
Additional Information
2024 Fall Salem State Volunteer Practicum done at Windrush Farm., Volunteered Winter 2022 at My Brother's Table in Lynn, MA., Food prep volunteer at Preble St in Portland, ME., Served meals weekly to those facing food insecurity in greater Portland through Wayside at Deering Center Community Church., Have been a volunteer at the Topsfield fair for a kids play area, as well as at The Congregation Church of Topsfield's turkey dinner food booth 2012-present., Former Ipswich Wildlife Center 2013 and Beverly Sterling YMCA 2015 summer camp CIT., Co-leader of a youth group for a church in Lowell called Lowell Mission Church 2020-2021., Served the Emmaus House in Haverhill, MA and Beverly Bootstraps through Gordon's Homeless Ministry., Volunteer at Lifebridge in Salem, MA through the Congregational Church of Topsfield 2015-2017., International student mentor for the Koinonia Mentorship Program at Gordon College 2020., Teachers Assistant at Gordon College 2021.
Languages
German
Professional
Mandarin
Limited
Accomplishments
- Gordon College Small Business Start-up Competition finalist.
Affiliations
- Member of Macro Social Work Group, Salem State
- Member of the Mental Health Political Advocacy, Salem State
- International student mentor for the Koinonia Mentorship Program at Gordon College 2020
- Teachers Assistant at Gordon College 2021
- Served the Emmaus House in Haverhill, MA and Beverly Bootstraps through Gordon's Homeless Ministry
References
References available upon request.
Timeline
Activities Assistant
Bear Mountain
06.2024 - 08.2024
Housekeeper
Hyatt
06.2023 - 01.2024
Imports Coordinator
ITG International Transports Inc.
12.2020 - 08.2021
Cashier
ROCKY'S HARDWARE, INC.
04.2020 - 08.2020
Bachelors - Social Work
Salem State University
Bachelor's - Christian Ministry
Gordon College
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