Marlena Wieseman
Thief River Falls,MN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
29
29
years of professional experience
Work History
Picker
Digikey/Express Employment Professionals
Thief River Falls , MN
11.2022 - Current
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Utilized RF scanners to scan products accurately and efficiently.
- Executed picking tasks according to order specifications while meeting daily productivity requirements.
- Selected products and items from shelves and pallets for customer orders.
- Verified accuracy of items picked, packed and shipped to customers.
- Received and processed customer orders for merchandise in a timely manner.
- Inspected product quality prior to packing and shipping out orders.
- Maintained cleanliness of warehouse areas by sweeping floors, emptying trash cans and organizing shelves.
- Collaborated with team members in order picking processes ensuring efficient workflow.
- Pulled and packed product using various tools and equipment to meet order goals.
- Kept products separated, organized and in good rotation to meet customer order specifications.
- Communicated with supervisors regarding any discrepancies between physical count results versus system records.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Checked inventory levels on a regular basis to ensure sufficient stock availability for customer orders.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
Self Employed Social Media Marketing
Self
Staunton , IL
02.2018 - Current
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Created and maintained a social media strategy to increase brand awareness, engagement, and website traffic.
- Developed creative ideas for content curation based on audience interests and preferences.
- Engaged with users through direct messaging and comments to build relationships with potential customers.
- Cultivated leads and sales through social correspondence.
- Generated ideas and innovated social media marketing strategies for different brands and platforms.
- Managed campaigns to grow followership on all social media accounts.
- Engaged positively with online community to glean insights and capitalize on learning opportunities.
- Set up and optimized company pages within each platform to increase visibility of company's social content.
- Identified influencers within the target market to collaborate with on campaigns.
- Organized giveaways and contests aimed at increasing user engagement.
- Led brainstorming sessions around new initiatives related to social media marketing.
Sugar Beet Harvest Helper
Express Employment Professionals
Drayton, MN
09.2022 - 10.2022
- Performed other duties as assigned by supervisor or manager.
- Maintained organization, cleanliness and safety in work areas.
- Maintained cleanliness of work area, including sweeping, mopping and dusting surfaces.
- Performed a variety of tasks such as lifting heavy objects, carrying supplies and cleaning up debris.
- Worked closely with management team to ensure proper execution of daily operations.
- Completed semi-skilled and skilled work under supervision of fully qualified professionals.
Manager
Little Italys
Staunton, IL
01.1995 - 12.2018
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Entered time and attendance logs in preparation for payroll.
- Recruited and hired qualified candidates to fill open positions.
- Analyzed customer feedback data to develop action plans for improving services offered.
Bartender
Hurleys, Ruby Tuesday, Multiple locations
, IL
01.1996 - 02.2018
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Processed payments accurately and efficiently with POS system.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Resolved customer complaints in a professional manner.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Trained new bartenders on drink preparation and upselling techniques.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Adhered to state regulations regarding serving alcohol responsibly.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Tax Manager
Instant Tax
Collinsville, IL
01.2006 - 12.2008
- Assessed the accuracy of calculations used in preparing returns.
- Evaluated existing accounting systems for efficiency related to taxation matters.
- Ensured timely payment of taxes owed by clients.
- Developed strategies to minimize client's overall tax liabilities while staying within the boundaries of applicable law.
- Trained staff members in proper procedures for filing returns and preparing documents required by regulatory agencies.
- Identified opportunities for clients to reduce their tax burden through deductions or credits.
- Created and updated financial reports on frequent basis to present information to leadership teams.
- Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
Education
High School Diploma -
Staunton High School
Staunton, IL06-1996
Some College (No Degree) - General Studies
LCCC
Godfrey, ILSkills
- Food Preparation
- Food Running
- Food Service
- Payment Processing
- Menu Memorization
- Beverage Preparation
- Courteous
- Cash and credit transactions
- Inventory
- Outgoing Personality
- Engaging personality
- Sales expertise
- Service-oriented mindset
- Excellent judgment
- Responsible Alcohol Service
- Customer Service
- Customer service expertise
- Point of sale systems
- Salesmanship
- Outstanding customer service
- Cash Register Operation
- Team Leadership
- Time Management
- Data Entry
- Information Verification
- Data Verification
Timeline
Picker
Digikey/Express Employment Professionals
11.2022 - Current
Sugar Beet Harvest Helper
Express Employment Professionals
09.2022 - 10.2022
Self Employed Social Media Marketing
Self
02.2018 - Current
Tax Manager
Instant Tax
01.2006 - 12.2008
Bartender
Hurleys, Ruby Tuesday, Multiple locations
01.1996 - 02.2018
Manager
Little Italys
01.1995 - 12.2018
High School Diploma -
Staunton High School
Some College (No Degree) - General Studies
LCCC