Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Food Assitant
Nature Coast Technical High School
Brooksville, FL
2023.11 - Current
Organized food items into designated storage areas.
Checked expiration dates on products to ensure freshness.
Assisted in preparing and serving meals for customers.
House Cleaner
Emaids of Hernando
Spring Hill, FL
2022.08 - 2023.11
Swept, mopped, vacuumed and polished floors of all types.
Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
Customer Service Representative
Mundo Cargo Envios
Tampa, FL
2014.04 - 2015.06
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Tracked orders from start to finish to ensure timely delivery of goods or services.
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education
High School Diploma -
Escuela De Bachilleres America
Mexico
2001-06
Skills
Organization and Planning
Verbal and written communication
Hygiene and Cleanliness
Relationship Building
Effective Communication
Teamwork and Collaboration
Languages
English
Professional
Spanish
Native/ Bilingual
Certification
DCF courses (20 hours)
Timeline
Food Assitant
Nature Coast Technical High School
2023.11 - Current
House Cleaner
Emaids of Hernando
2022.08 - 2023.11
Customer Service Representative
Mundo Cargo Envios
2014.04 - 2015.06
High School Diploma -
Escuela De Bachilleres America
DCF courses (20 hours)
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