Marlene Bandala
Brooksville,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Food Assitant
Nature Coast Technical High School
Brooksville, FL
11.2023 - Current
- Organized food items into designated storage areas.
- Checked expiration dates on products to ensure freshness.
- Assisted in preparing and serving meals for customers.
House Cleaner
Emaids of Hernando
Spring Hill, FL
08.2022 - 11.2023
- Swept, mopped, vacuumed and polished floors of all types.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
Customer Service Representative
Mundo Cargo Envios
Tampa, FL
04.2014 - 06.2015
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education
High School Diploma -
Escuela De Bachilleres America
Mexico06-2001
Skills
- Organization and Planning
- Verbal and written communication
- Hygiene and Cleanliness
- Relationship Building
- Effective Communication
- Teamwork and Collaboration
Languages
English
Professional
Spanish
Native/ Bilingual
Certification
- DCF courses (20 hours)
Timeline
Food Assitant
Nature Coast Technical High School
11.2023 - Current
House Cleaner
Emaids of Hernando
08.2022 - 11.2023
Customer Service Representative
Mundo Cargo Envios
04.2014 - 06.2015
High School Diploma -
Escuela De Bachilleres America
- DCF courses (20 hours)
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