Marlene Broomer Oles
Wilmington,DE
Overview
31
31
years of professional experience
Work History
Center Director
Wilmington Job Corps Center / Management & Training Corporation
Wilmington, DE
05.2018 - 01.2020
- Responsible for the planning and directing of program activities.
- Monitor and control expenditures.
- Maintain contractual compliance and effectiveness of delivery of services to students.
- Establish center plans, programs, goals and objectives to ensure achievement through management controls.
- Establish and maintain close contact with government, community, civic and news media officials to promote acceptance and involvement in the program; maintain an effective community relations program.
- Coordinate and oversee the center Career Technical Training and High School Diploma and Equivalency programs.
- Develop an effective career transition program resulting in students moving from training to employment/careers.
- Implementation of a career pathways process beginning at entry through completion of the program.
- Develop and implement a successful internship program between the center and the employment community to provide hands on experience relating to the training programs offered at the center.
- Establish a workforce council inclusive of members of the business and training community.
Deputy Center Director
Philadelphia Job Corps Life Science Institute/Management & Training Corporation
Philadelphia, PA
03.2016 - 04.2018
- Responsible for the management of academic and career technical training programs, counseling, career preparation, work based learning and career transition services.
- Oversee and maintain an effective community relations council and center workforce council.
- Review and develop center standard operating procedures and chair the behavior management committee.
- Determine center strategic and long term plans to meet center, and national goals.
- Work closely with community partners, civic leaders, council members to establish center based programs with an intent to provide top quality services to students.
- Responsible for an overall center operating budget of $31,000,000 per contract year.
Operations Director
Management & Training Corporation
Centerville, UT
01.2003 - 01.2016
- Provided technical assistance and support to Job Corps Centers and Outreach Admissions and Career Transition Services contracts in MTC’s Northeast Region.
- Developed outreach and placement plans, Standard Operating Procedures and strategies.
- Provided training to Outreach Admissions and Career Transition Services project directors, career transition readiness, work-based learning, and career preparation staff.
- Worked with centers to ensure high contract performance measurement standard outcomes as identified by Job Corps and the company are met.
- Reviewed and analyzed Job Corps and MTC performance reports; offered recommendations and observations from this analysis to the regional vice president and contract management.
- Assisted the regional vice president in the development and continuance of positive customer relationships; participated in customer and company meetings, workgroups and committees.
- Assisted with contract transitions.
Career Transition Services Director
Easter Pennsylvania CTS/Management & Training Corporation
Philadelphia, PA
01.2000 - 01.2003
- Operated the first career transition services contract.
- Managed 10 staff in the primary office in Philadelphia and three remote offices in, Wilkes Barre, Harrisburg and Reading, PA.
- Responsible for providing transition services to students returning to the areas from numerous Job Corps centers.
- Developed plans standard operating procedures.
- Responsible for training staff on Outcome Measurement System and Placement Outcome Measurement Systems measures.
- Worked closely with centers to provide students with a seamless transition from center to the workforce, college, military or secondary training programs.
- Developed resources for students for housing, healthcare, transportation and childcare to help them obtain and maintain employment.
Outreach Admissions & Placement Director
Satellite Services/Western New York
Buffalo, NY
04.2000 - 09.2000
- Managed the operation of the Western NY Outreach Admissions and Career Transition Services contract in Buffalo, Syracuse and Rochester NY.
- Responsible for managing and maintaining staff in the three office locations and developed community and employer connections for placement and support services to students.
- Provided recruitment services for centers in the New York and Boston regions.
- Provided quality placement services for students returning to the three cities from numerous Job Corps training programs.
Senior Analyst
Snowbird Consulting Group
Washington, DC, Washington, DC
06.2021 - 02.2025
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Generated standard and custom reports to provide insights into business performance.
Director of Placement Services
Satellite Services/New York, NY
New York, NY
01.1997 - 01.2000
- Managed Job Corps placement contract for the five boroughs of NYC.
- Managed eight placement and support staff providing placement services to students returning to NYC, Brooklyn, the Bronx, Queens and Staten Island.
- Developed, employer connections and support service connections for students returning to the five boroughs.
- Provided staff training and development.
- Developed standard operating procedures and plans.
Project Director State of NJ at the Edison JCC
ITT Education Services
Edison, NY
01.1994 - 01.1997
- Director of Outreach Admissions and Career Transition Services for the state of New Jersey.
- Managed offices and staff in Newark, Patterson, Edison, Trenton, Camden and Atlantic City, NJ.
- Responsible for providing recruitment services for Job Corps centers in the New York and Boston Regions.
- Worked on the New York Region work groups to develop effective placement strategies aimed at improving the regions placement outcomes.
- Worked on the New York Region’s radio ads throughout the NY, NJ and metropolitan areas.
- Provided placement services to students returning to the state of New Jersey.
- Responsible for staff training and development.
Skills
- Client management
- Client relationship management
- Report preparation
Timeline
Senior Analyst
Snowbird Consulting Group
06.2021 - 02.2025
Center Director
Wilmington Job Corps Center / Management & Training Corporation
05.2018 - 01.2020
Deputy Center Director
Philadelphia Job Corps Life Science Institute/Management & Training Corporation
03.2016 - 04.2018
Operations Director
Management & Training Corporation
01.2003 - 01.2016
Outreach Admissions & Placement Director
Satellite Services/Western New York
04.2000 - 09.2000
Career Transition Services Director
Easter Pennsylvania CTS/Management & Training Corporation
01.2000 - 01.2003
Director of Placement Services
Satellite Services/New York, NY
01.1997 - 01.2000
Project Director State of NJ at the Edison JCC
ITT Education Services
01.1994 - 01.1997
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