Summary
Overview
Work History
Skills
Timeline
Generic

Marlene Buckel

Millington,MI

Summary

Motivated Assistant Supervisor eager to take on increasing responsibility. Strives to enhance workflow and boost team productivity by providing effective training, empowering staff to make sound decisions, and having positive interactions with staff.

Overview

12
12
years of professional experience

Work History

ASSISTANT SUPERVISOR, COLLECTIBLES GOLD

BRONNER’S CHRISTMAS WONDERLAND
06.2018 - Current
  • Provide guidance and support for Team Leads and staff.
  • Oversee monthly scheduling of staff.
  • Verify time and attendance.
  • Created online attendance tracker, ensuring confidentiality and eliminating paper forms.
  • Plan yearly inventory for area, including scheduling, mapping, and entering of recount data.
  • Wrote training guide on NetSuite operations to assist staff in ease of use.
  • Wrote vendor-return training guide and provide staff assistance on returns process.
  • Coordinator of Easter Bunny program, including scheduling, training, interdepartmental communication, follow-up report..........
  • Created an online spreadsheet to track weekly counts for penning, stockings, PNG.
  • Restructured sewing machine maintenance book.
  • Strong communication with Supervisor and Co-Assistant Supervisor.
  • In addressing staff concerns:
  • I initiated the use of a communication log to promote two-way communication between Team Leads and their staff.
  • Instituted daily rotation schedule of EMO staff thus alleviating worker fatigue.
  • Created a reusable end-of-day checklist for EMO staff.
  • Set in motion staff be assigned individual pricing projects with timeframes for completion.

TEAM LEAD, SPORTS

BRONNER’S CHRISTMAS WONDERLAND
05.2016 - 06.2018
  • Reformatted sports layout and merchandise displays, resulting in increased sales.
  • Led staff in daily operations and provided training of new employees.
  • Communicated with buyers to maintain product availability and offer product ideas.

CUSTOMER SERVICE REPRESENTATIVE

BRONNER’S CHRISTMAS WONDERLAND
09.2013 - 05.2016
  • Responded to guest inquiries and provided accurate data entry of orders.
  • Processed merchandise returns.

Skills

  • Proficient in Word, Excel, RFSmart
  • Eager to acquire new skills
  • Detail-oriented planning
  • Demonstrate effective leadership
  • Trustworthy attendance record
  • Clear written communication
  • Supportive and approachable demeanor
  • Proficient in computer applications
  • Effective multi-tasking

Timeline

ASSISTANT SUPERVISOR, COLLECTIBLES GOLD

BRONNER’S CHRISTMAS WONDERLAND
06.2018 - Current

TEAM LEAD, SPORTS

BRONNER’S CHRISTMAS WONDERLAND
05.2016 - 06.2018

CUSTOMER SERVICE REPRESENTATIVE

BRONNER’S CHRISTMAS WONDERLAND
09.2013 - 05.2016
Marlene Buckel