Marlene Chadwick
East Pensacola Heights,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Looking for a new and different challenge, part-time, work from home opportunity.
Overview
23
23
years of professional experience
Work History
Business Development Specialist
Envision Physician Services
Pensacola, FL
02.2013 - Current
- Identified, evaluated, and pursued new business opportunities to expand corporate reach.
- Conducted research and analysis of industry trends to identify potential customers and markets.
- Developed key relationships with customers through regular communication, meetings, and events.
- Generated sales leads by attending trade shows and networking events.
- Established effective working relationships with internal teams including marketing, operations, finance and legal departments.
- Represented the organization at various conferences or exhibitions to promote products and services.
- Collaborated cross-functionally within the organization to ensure successful execution of projects.
- Researched potential business opportunities in new and existing markets.
- Developed relationships with potential clients to gain momentum for account development opportunities.
- Maintained professional attitude and environment to set example for internal and external organizations.
- Effectively built relationships with both established and potential customers.
- Created and improved business pipeline using cold and warm techniques.
Emergency Room Registration Supervisor
Baptist Healthcare System Inc.
Pensacola, FL
01.2001 - 02.2014
- Directed and supervised team of 15 employees in daily operations.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Collaborated with other departments to coordinate workflow processes between teams.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Coordinated employee schedules according to shift changes and availability.
- Provided ongoing training to address staff needs.
- Reviewed completed work to verify consistency, quality and conformance.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Coached staff members to develop long-term career goals.
- Identified needs of customers promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Monitored operations and reviewed records and metrics to understand company performance.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Education
GED -
Adult Education, Milton FL
Milton, FL01-1977
Skills
- Effective Customer Communication
- Cross-Functional Collaboration
- Market Development
- Marketing Expertise
- Strong Interpersonal Communication
- Customer Relationships
- Client Interactions
- Trade Show Representation
- Relationship Building And Management
- Team Collaboration
- Verbal And Written Communication
- New Business Development
- Data Verification
- Effective Communication
- Excellent Oral And Written Communication
- Working With Teammates
References
References available upon request.
Timeline
Business Development Specialist
Envision Physician Services
02.2013 - Current
Emergency Room Registration Supervisor
Baptist Healthcare System Inc.
01.2001 - 02.2014
GED -
Adult Education, Milton FL