Summary
Overview
Work History
Education
Skills
Skilled Performance Delivered
Timeline
Generic
Marlene Conde

Marlene Conde

Phoenix,AZ

Summary

Adept at optimizing routes and enhancing delivery efficiency, I significantly contributed to Domino's Pizza's on-time delivery record. My expertise in GPS navigation (hard skill) and exceptional customer interaction (soft skill) ensured satisfaction and repeat business. Proven ability to maintain a professional appearance and adhere to safety protocols underscores my commitment to operational excellence.

Overview

10
10
years of professional experience

Work History

Deliver Expert

Domino's Pizza
09.2017 - Current

Delivering Personal Food Menu Items, Pizza's etc. To Customers Addresses.

Working Inside Store, On Various Necessary Needs For The Day, Week Ahead, Of Food Item's Prepared, Stocked, For Quick Use.

Taking Domino's Store Earnings, From Previous Night, To Bank For Deposit.

  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Coordinated consistent on-time deliveries of damage-free goods.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Obtained signatures from customers upon delivery of goods.
  • Reported customer questions, issues and complaints to management.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained clean and orderly appearance while on shift.
  • Delivered packages to customer doorsteps and business offices.
  • Followed company policies and procedures during shift.

General Office Assistant Associate

DAASW Dealers Auto Auction Of The Southwest
07.2016 - 08.2017
  • Assisted other departments with special projects as requested.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Delivered clerical support by handling range of routine and special requirements.
  • Created purchase orders and tracked invoices to avoid missed or delayed shipments.
  • Organized events and meetings to maximize capacity and keep event venues running smoothly.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
  • Utilized office management software to record and track customer information.
  • Assisted with onboarding of new employees.
  • Edited and proofread documents for accuracy and completeness.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Supported staff on special assignments and ad hoc projects.

Vehicle Photography

DAASW Dealers Auto Auction Of The Southwest
05.2015 - 08.2017
  • Installed two-way radios in vehicles to facilitate communication between team members.
  • Followed safe vehicle operations procedures to protect team members and equipment from damage.
  • Patrolled assigned areas on foot, horseback or by vehicle.
  • Followed complex engineering drawings and technical instructions to build Type vehicle bodies.
  • Organized records of vehicles, schedules and completed orders.
  • Classified all vehicles passing through toll lanes in accordance with procedural requirements.
  • Operated tracked and wheeled vehicles over various terrains.
  • Integrated art, photography and text by working closely with creative leadership team.
  • Interacted with customers to explain issues causing misalignment or damage to vehicle.
  • Tracked and monitored vehicle performance and maintenance.
  • Inspected glass and vehicles for defects and monitored quality for all completed installations and repairs.
  • Followed designated routes and schedules while operating vehicles.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Maintained and kept lot clean from trash and debris to promote proper vehicle display.
  • Identified and seized contraband, undeclared merchandise and vehicles or boats containing such merchandise.
  • Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
  • Consulted with customers to assess needs, determine budget, and describe vehicle options.
  • Assisted drivers with locked vehicles or in need of jump-starts to facilitate access to vehicles quickly and safely.
  • Operated Types of vehicles.
  • Remained educated and trained on new technology to enhance repair quality and achieve good alignment results for multiple vehicle types.
  • Inspect vehicles before and after use and troubleshot issues.
  • Operated delivery vehicle safely and obeyed traffic laws.
  • Inspected vehicles and completed daily maintenance actions.
  • Located desired vehicles at auctions and other dealerships.
  • Trained new drivers in company policies and vehicle maintenance to support daily task completion.
  • Maintained new and used vehicle inventory appearance and performance by cleaning interior and exterior of vehicles, replenishing fluids and replacing batteries.
  • Picked up vehicles from and delivered vehicles to customers as directed by management.

Vehicle Delivery

DAASW~ Dealers Auto Auction Of The Southwest
02.2014 - 08.2017
  • Prepared purchased vehicles and completed final delivery checks.
  • Maintained equipment and vehicles in clean and excellent working order and notified supervisor of repair or replacement needs.
  • Followed strict delivery schedules and routes to deliver cargo and products on various types of vehicles according to tight timetables.
  • Maintained delivery vehicle in safe and operative condition by inspecting mechanical, safety and emergency equipment and completing log.
  • Achieved daily delivery targets with optimized routes and quick turnarounds at delivery locations.
  • Alerted other drivers to potential risks through use of signs, flags and warning lights on escort vehicle.
  • Placed proper supplies in vehicle to meet delivery standards.
  • Collected and recorded payments from delivery customers and sent checks to accounts receivable for processing.
  • Assisted in special projects, working with supervisors in timely delivery of services.
  • Operated Type of vehicle and carefully followed all safety protocols and procedures.
  • Moved vehicle to assigned location and checked and inspected vehicle components to maximize safety.
  • Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
  • Prepared vehicles for rigorous treatment by monitoring fluid levels and performing preventive maintenance.
  • Completed pre- and post-trip inspections of vehicle and equipment.
  • Investigated and resolved accounting, service and delivery concerns.
  • Assisted in delivery of skill training under supervision of lead instructor.
  • Operated delivery vehicles safely and efficiently.

Education

Diploma - General Studies

Saint John's High
Saint Johns, AZ
05.1983

Skills

  • GPS Navigation
  • Loading and unloading
  • Emergency Procedures
  • Order Verification
  • Route Optimization
  • Safety protocols and procedures
  • Delivery Scheduling
  • Route Planning
  • Deadline Adherence
  • Vehicle Maintenance
  • Professional Appearance
  • Customer interaction
  • Package handling
  • Clean Driving Record
  • Vehicle Inspection
  • Safety awareness

Skilled Performance Delivered

I Get What Needs Done, To Qualifying Standards Of Requesting, For Best Performance Of Company, Making All Satisfactions For A Job Well Done!

Timeline

Deliver Expert

Domino's Pizza
09.2017 - Current

General Office Assistant Associate

DAASW Dealers Auto Auction Of The Southwest
07.2016 - 08.2017

Vehicle Photography

DAASW Dealers Auto Auction Of The Southwest
05.2015 - 08.2017

Vehicle Delivery

DAASW~ Dealers Auto Auction Of The Southwest
02.2014 - 08.2017

Diploma - General Studies

Saint John's High
Marlene Conde