Marlene Cornejo
Recruiter
Palmdale,CA
Summary
Highly motivated, and diligent professional who works well under pressure. With an excellent work ethic, continually maintain a positive attitude while interacting with challenging circumstances. Successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
13
13
years of professional experience
Work History
Staffing Branch Manager
Empire Workforce Solutions
Commerce, CA
03.2019 - 11.2022
- Accountable for the growth of the branch, manage people, operations, P&L's, and all phases of the recruiting life cycle.
- Sourced, interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Maintained friendly and professional customer interactions.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Assessed employee performance and developed improvement plans.
Branch Manager
Chartwell Staffing Solutions
Norwalk, CA
02.2015 - 03.2019
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Engaged employees in business processes with positive motivational techniques.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Managed daily office operations, daily meetings with recruiters to discuss open orders and set KPI's.
- Liaison between 23 clients and branch recruiters
- Post open positions to multiple job boards.
- Conduct background checks, drug tests (in house/third party labs) and other pre-employment screening.
- HR representative for employee relations, counseling and separation of temporary employees
Payroll Specialist
Corporate Resources Services
Norwalk , CA
10.2011 - 02.2015
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
- Reviewed time records for over 2,500 employees to verify accuracy of information.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Provided customer service to employees regarding payroll inquiries and issues.
- Resolved payroll discrepancies quickly and successfully.
- Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
- Maintained strict confidentiality of all payroll information and records.
- Collaborated with human resources, accounting and other departments to confirm payroll accuracy.
- Audited timesheets and payroll records for accuracy.
- Maintained confidentiality of employee records and payroll information.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Reconciled payroll discrepancies and responded to inquiries from employees.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
- Generated reports to track employee time and attendance.
- Assisted with recruitment and onboarding of new employees.
- Updated employee files with new details such as changes in address or salary levels.
- Audit employee files for compliance.
- Audit I-9's and processed E-verify.
On-Site Manager (Damco)
Corporate Resources Services
South Gate, CA
11.2009 - 06.2011
- Coordinated site investigations, documented issues, and escalated to executive teams.
- Assumed responsibility for personnel deployed to work site.
- Created weekly and monthly reports and presentations for management team.
- Oversaw employee attendance record, handled payroll, and ordered new materials for site.
- Resolved issues between employees using company policies.
- Complied with safe operating practices and assessed operational procedures against best practices.
- Improved staffing during busy periods by scheduling employees to ensure the appropriate number of staff was available for each shift.
- Monitored call-outs.
- Prepared new hire orientations for new employees, (requirements, shifts and hours).
- HR representative for employee relations, counseling and separation of temporary employees.
- Managed a team of 5 on-sites.
Education
GED -
James Monroe High School
North Hills, CA 05.2001 -
Skills
Relationship building and management
Human resources knowledge
Documentation
Employee Development
Team Player
Verbal/written communication
Staff Management
Key performance indicators
Customer service awareness
Collections
Proficient in MS Office
Resourceful nature
Staff Training
Staffing and scheduling
Managerial experience
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Quality is not an act, it is a habit.
Aristotle
Timeline
Staffing Branch Manager
Empire Workforce Solutions
03.2019 - 11.2022
Branch Manager
Chartwell Staffing Solutions
02.2015 - 03.2019
Payroll Specialist
Corporate Resources Services
10.2011 - 02.2015
On-Site Manager (Damco)
Corporate Resources Services
11.2009 - 06.2011
GED -
James Monroe High School
05.2001 -