Marlene Cruz
Marysville,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Hostess
Tres Hermanos Restaurant
10.2025 - Current
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Task Associate
Ulta Beauty Inc.
07.2025 - Current
- Analyzed customer data to identify trends and anticipate customer needs.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Monitored customers for signs of security concerns and escalated issues to management.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Volunteer With Food Sales
St Michael Catholic Church
- Fielded customer questions to share information about products, availability, and pricing.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
Skills
- Routine management
- Problem-solving
- Time management
- Positive and professional
- Certified in first aid and CPR
- Public relations
- Telephone etiquette
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
- Cardiopulmonary Resuscitation/Basic Life Support
- Washington State Food Worker
Timeline
Hostess
Tres Hermanos Restaurant
10.2025 - Current
Task Associate
Ulta Beauty Inc.
07.2025 - Current
Volunteer With Food Sales
St Michael Catholic Church