MARLENE de Cardenas Stanley
DACULA,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Vendor Management Specialist
Vestis
Lawrenceville, GA
09.2013 - Current
- Assisted in vendor onboarding processes, ensuring compliance with company standards.
- Maintained updated records of vendor contracts and agreements for easy access.
- Facilitated smooth onboarding processes for new vendors, providing clear guidelines on expectations and procedures for seamless integration into the supply chain network.
- Maintained current documentation and submitted timely reports.
- Organized and maintained vendor records in accordance with corporate guidelines.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
Retail Sales Associate
Walmart
Buford, GA
06.2009 - 09.2013
- Delivered exceptional customer service to enhance shopping experience and foster customer loyalty.
- Resolved customer inquiries and complaints promptly, maintaining high satisfaction ratings.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Greeted customers and provided outstanding customer service.
- Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Participated in periodic inventory counts to maintain accurate stock levels.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
High School Diploma -
Woodward Academy
College Park, GA05-1982
Some College (No Degree) - Computer Accounting
Brannell College
Sandy Springs, GASkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Verbal communication
Timeline
Vendor Management Specialist
Vestis
09.2013 - Current
Retail Sales Associate
Walmart
06.2009 - 09.2013
High School Diploma -
Woodward Academy
Some College (No Degree) - Computer Accounting
Brannell College