Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Timeline
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Marlene Ellis

Marlene Ellis

Executive Housekeeper, Baker and Cook
Saint Albans,West Virginia

Summary

Hardworking and enthusiastic Job Title trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Dependable Cook with expertise preparing foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation and stock management. Efficient multitasker with talents in recipe management and development. Energetic Job Title with passion for food and commitment to providing customers with exceptional culinary experiences. Focuses on using fresh ingredients to create flavorful dishes appealing to different palates. Team player offers clear communication and problem-solving. Attentive Job Title with wide-ranging culinary experience in various settings. Produces quality meals while adhering to safety and sanitation guidelines. Possesses excellent organization and time management skills for smooth kitchen operation. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented professional with background creating delicious dishes. Dedicated to delivering highest quality customer service. Expert at succeeding in high pressure environments while remaining calm. Safety-minded when carefully following food handling regulations and procedures. Talented Cook with excellent experience in fast-paced kitchen environments. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking with up-to-date food handling permit. Diligent Cook possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to working hard.

Overview

23
23
years of professional experience

Work History

Cook

Teays Valley Assisted Living
06.2023 - 12.2023
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Maintained food safety and sanitation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Managed opening and closing shift kitchen tasks.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Monitored food quality and presentation to maintain high standards.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Measured, weighed and mixed appropriate ingredients according to recipe directions.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Adjusted recipes based on ingredient availability or customer request.
  • Identified inefficiencies leading to improved productivity.
  • Planned menus for different events, seasons and customer requests.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Suggested actionable improvements to streamline training procedures.
  • Managed kitchen budget for supplies and labor hours, consistently meeting targets.
  • Prepared and served various food items in fast-paced Type environment.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Ensured adherence to dietary restrictions like gluten-free or vegan options without compromising taste or presentation.
  • Continuously updated personal knowledge about ingredient trends, nutritional demands/preferences resulting in well-informed adjustments to recipes.
  • Showcased excellent knife skills for precise cutting and preparation of various ingredients.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
  • Collaborated with the management team to develop new menu items based on customer feedback and preferences.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.

Baker/Cook

Trinity Oaks
Salisbury, NC
02.2012 - 05.2015
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Continuously updated personal knowledge about ingredient trends, nutritional demands/preferences resulting in well-informed adjustments to recipes.
  • Ensured adherence to dietary restrictions like gluten-free or vegan options without compromising taste or presentation.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Showcased excellent knife skills for precise cutting and preparation of various ingredients.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Developed relationships with local suppliers to obtain freshest ingredients available.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Maintained food safety and sanitation standards.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Managed opening and closing shift kitchen tasks.
  • Monitored food quality and presentation to maintain high standards.
  • Prepared and served various food items in fast-paced Type environment.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Measured, weighed and mixed appropriate ingredients according to recipe directions.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Adjusted recipes based on ingredient availability or customer request.
  • Trained and supervised cooking staff to expertly meet daily needs.
  • Planned menus for different events, seasons and customer requests.
  • Suggested actionable improvements to streamline training procedures.

Executive Housekeeper

Hoilday Inn Express
Lexington, NC
06.2001 - 01.2012
  • Enhanced guest satisfaction by efficiently managing housekeeping operations and maintaining high standards of cleanliness.
  • Streamlined inventory control processes for improved cost management and reduced waste in housekeeping supplies.
  • Developed and implemented effective training programs for new hires, resulting in a well-prepared and competent staff.
  • Established productive relationships with vendors to ensure timely delivery of quality products and services.
  • Conducted regular inspections of guest rooms and common areas, ensuring adherence to established quality standards.
  • Collaborated with hotel management to address guest concerns, improving overall guest experience and retention rates.
  • Managed budgets for labor, supplies, and equipment, optimizing resource allocation while maintaining service excellence.
  • Mentored junior housekeeping staff members, fostering a supportive team environment and promoting professional growth.
  • Implemented eco-friendly practices within the department, reducing environmental impact and increasing sustainability efforts.
  • Addressed maintenance issues proactively by coordinating with the engineering department to ensure prompt resolution.
  • Maintained accurate records of room status information, enabling efficient room assignment processes during peak occupancy periods.
  • Ensured strict adherence to safety guidelines by regularly reviewing procedures with staff members and conducting safety drills.
  • Reduced staff turnover by creating an inclusive work environment that fostered teamwork and open communication among employees.
  • Coordinated special cleaning projects such as deep cleaning or event preparation tasks to maintain hotel''s pristine appearance at all times.
  • Provided exceptional customer service support for VIP guests or clients with specific needs or requests.
  • Regularly reviewed performance metrics to identify potential areas for improvement in both individual staff members'' performances as well as overall departmental efficiency.
  • Continuously updated knowledge of industry trends and best practices to ensure the hotel''s housekeeping services remained competitive in the market.
  • Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
  • Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
  • Streamlined weekly cleaning schedule for Number employees.
  • Motivated cleaning staff with several weekly incentives for maintaining high standards of safety regulations and completing duties quickly.
  • Consistently responded to cleaning emergencies on behalf of guests with speed, ease and confidentiality.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Kept building entryway glass clean and polished for professional presentation.
  • Participated in and organized regular safety training initiatives to maintain cleaning staff that was cautious around cleaning supplies and highly professional.
  • Handled requests for extra linens, toiletries and other supplies.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Changed bed linens and collected soiled linens for cleaning.
  • Sorted, laundered and put away various laundry items.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Returned emptied garbage receptacles to proper locations.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Polished fixtures to achieve professional shine and appearance.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.

Education

General Courses -

Collins High School
Oak Hill, VA
05.1975

Skills

  • Ingredients Measuring
  • Order Verification
  • Customer Service
  • Cooking
  • Supply Restocking
  • Food Presentation
  • Surface Cleaning
  • Contamination Prevention
  • Food Handling
  • Sanitation
  • Frying
  • Grilling
  • Beautiful Presentation of Food
  • Hospitality Service Expertise
  • Food Presentation Talent
  • Food Spoilage Prevention
  • Food Handler Certification
  • Effective Planner
  • Cake Decorating Expertise
  • OSHA
  • Extensive Catering Background
  • Cleaning and Organization
  • Kitchen Equipment Operation and Maintenance
  • Operations Management
  • Food Plating and Presentation
  • Ingredient Inspection
  • Strong Attention to Safe Food Handling Procedures
  • Recipes and Menu Planning
  • Food plating
  • Food trends awareness
  • Hospitality and Service Industry Background
  • Teamwork abilities
  • Ingredient selection
  • Special diets knowledge
  • Food costing
  • Quality control
  • Sauce making
  • Menu planning
  • Food storage
  • Recipe development
  • Pastry making
  • Food waste reduction
  • Allergen awareness
  • Sanitation practices
  • Meal Preparation
  • Kitchen Sanitation
  • Kitchen Organization
  • Team Leadership
  • Food Production Scheduling
  • Food Handlers Card
  • OSHA Regulations Knowledge
  • Staff Management
  • Performing Room Inspections
  • Employee Motivation
  • Employee Timesheet Processing
  • Report Preparation
  • Inventory Supplies
  • Chemical Handling
  • Safe Waste Disposal Techniques
  • High Customer Service Standards Adherence
  • Laundry Services
  • Guest Room Confidentiality
  • Room Turnover
  • Furniture Moving
  • Ingredients Measuring
  • Housekeeping Management
  • Hotel Policies Compliance
  • Supply Replenishment
  • Housekeeping and Laundry Services
  • Organized Leadership
  • Guest Satisfaction
  • Commercial Cleaning
  • Motivational Communication
  • Property Cleaning and Sanitation
  • Team Guidance and Motivation
  • Customer Retention
  • Cleaning Equipment Inspection
  • Customer Inquiry and Response
  • Storage Area Management
  • Service Quality
  • Window Blind Dusting
  • Professional Relationships
  • Vacuuming and Window Cleaning
  • Launder Clothing and Linens
  • Energy Savings
  • Drapery Washing

Additional Information

Worked in hotels and hospitals. Housekeeping Department as Supervisor and Head Supervisor. Been in the business off and on about 15 to 20 years. Worked as a Custodian for Davidson county schools for 7.5 years. Was a cook in Salisbury at a College, Nursing home and Private Catering.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Cook

Teays Valley Assisted Living
06.2023 - 12.2023

Baker/Cook

Trinity Oaks
02.2012 - 05.2015

Executive Housekeeper

Hoilday Inn Express
06.2001 - 01.2012

General Courses -

Collins High School

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Marlene Ellis Executive Housekeeper, Baker and Cook