Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marlene George

Bakersfield,CA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Personable Childcare Provider effective in providing children with immersive activities, educational assistance and balanced rest periods. Well-versed in childhood development patterns and corrective behavior strategies. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Resourceful with experience in providing quality care to children of all ages. Skilled in creating age-appropriate activities to encourage physical, emotional and social development. Enjoys developing positive relationships with children and families. Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature, and proactive approach to solving problems and managing conflict. Eager customer service always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.

Overview

18
18
years of professional experience

Work History

Child Care Provider

Self-employed
4217 Sugar Cane Avenue Bakersfield California
02.2018 - Current
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Developed engaging educational activities to promote cognitive and social development in children.
  • Mentored new childcare providers in best practices for child engagement and safety protocols.
  • Coordinated community resources to support families in accessing additional services and programs for children.
  • Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.

Cashier

McDonald's Restaurant
2310 F Street Bakersfield California
06.2015 - 09.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Customer Service Manager

Fabulous Freddy's Gas Station
9611 Trailwood Las Vegas
04.2010 - 05.2015
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Developed training programs to enhance team performance and service delivery.
  • Implemented process improvements that streamlined operations and reduced wait times.
  • Analyzed customer feedback to identify trends and inform strategic decisions.
  • Coordinated with management to optimize inventory control and reduce costs.
  • Mentored staff on best practices in customer engagement and conflict resolution.
  • Established communication protocols that enhanced interdepartmental collaboration.

Customer Service Associate

Rebels Gas Station
1080 Rainbow Las Vegas 89145
09.2009 - 05.2012
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Cashier

Wendys Restaurant
4400 Shara Las Vegas NV 89102
05.2008 - 06.2011
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted in training new cashiers on operational protocols and best practices.
  • Collaborated with team members to streamline service delivery during peak hours.
  • Maintained cleanliness and organization of work areas to comply with health standards.
  • Implemented strategies to reduce wait times, enhancing overall customer experience.

Education

Diploma -

South High School
Bakersfield, CA
06-2000

Skills

    Customer service

    Care provider

    Leadership

    Teamwork

    Money management

Timeline

Child Care Provider

Self-employed
02.2018 - Current

Cashier

McDonald's Restaurant
06.2015 - 09.2018

Customer Service Manager

Fabulous Freddy's Gas Station
04.2010 - 05.2015

Customer Service Associate

Rebels Gas Station
09.2009 - 05.2012

Cashier

Wendys Restaurant
05.2008 - 06.2011

Diploma -

South High School