Marlene Gonzalez
Moreno Valley,CA
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
18
18
years of professional experience
Work History
Project Coordinator/AP/AR/HR Associate
Ayers Contracting Company Inc.
08.2008 - Current
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Created job files for each project and maintained current data in each file.
- Maintained database and spreadsheets with accurate inventory and status.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Responded to requests for information on materials to inquiring parties.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
- Negotiated contracts with vendors and suppliers, securing favorable terms for cost-effective procurement of resources needed for each project''s success.
- Reported regularly to managers on project budget, progress, and technical problems.
- Promoted open communication channels between employees and management, addressing concerns proactively to maintain high morale levels within the organization.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Coordinated benefits administration tasks, effectively communicating updates to employees while maintaining confidentiality standards.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
Receptionist
TriTax
01.2007 - 05.2007
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Retail Sales Associate
Limited Too
09.2006 - 12.2006
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Associate of Arts - Social And Behavrioal Studies
Moreno Valley College
Moreno Valley, CA07.2017
Skills
- Problem-Solving
- Project Coordination
- Time Management
- Detail Oriented
- Team Coordination
- Flexible and Adaptable
- Customer Service
- Team Leadership
- Relationship Building
- Conflict Resolution
- Spreadsheet tracking
- Good Judgment
Languages
Spanish
Native or Bilingual
Timeline
Project Coordinator/AP/AR/HR Associate
Ayers Contracting Company Inc.
08.2008 - Current
Receptionist
TriTax
01.2007 - 05.2007
Retail Sales Associate
Limited Too
09.2006 - 12.2006
Associate of Arts - Social And Behavrioal Studies
Moreno Valley College