Marlene Hart
Houston,TX
Summary
Facilities Coordinator with extensive experience in leading Facility Maintenance Technicians and prioritizing tenant needs. Proficient in managing work orders, coordinating vendors, and overseeing financial processes to ensure efficient operations across multiple sites. Recognized for maintaining excellent client relationships, swiftly resolving issues, improving workflows, and providing reliable support to building engineers, vendors, and leadership teams.
Overview
16
16
years of professional experience
Work History
Facilities Coordinator
CBRE, Baker Hughes
Houston, TX
03.2022 - Current
- Process and manage all purchase orders and work orders (opening, dispatching, and closing).
- Manage daily operations for facilities, coordinating repairs, preventive maintenance, and critical systems.
- Order parts, consumables, and manage vendor call-outs.
- Code invoices, ensure accurate cost center allocation, and support billing applications.
- Produce weekly/monthly reports for leadership, including budget reviews, project updates, and operational metrics.
- Operated the budget, and forecast development and adherence, and tracked costs and savings.
- Provide variance comments and financial insights for monthly business reviews with leadership.
Facilities Coordinator
CBRE, Chevron Corporation
Houston, Tx
02.2020 - 04.2020
- Coordinate daily administrative functions of the facilities department.
- Managed work orders and ensuring that invoices get processed in a timely manner through Service Insight.
- Create and assign work orders to Technicians and Vendors.
- Create Excel files to help me on a daily/weekly/monthly basis with open invoices and expense reports.
- Work with the management team to improve workflows and eliminate unnecessary tasks.
- Coordinate resources and delegated assignments to maintain efficient building operations.
- Managed system work orders by distributing assignments and closing out completed work after walk-throughs.
- Respond to client inquiries and concerns in a timely manner to ensure and maintain great customer service/Satisfaction.
- Help the Facilities Manager (FM) with anything that he/she might need for me to complete and to ensure I assist with the Lead Engineer on site and vendors when needed.
Global Security Administrator
Securitas Security, Chevron Corporation
Houston, Tx
10.2009 - 02.2020
- Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
- Create Synergy tickets, and close out Synergy tickets for Chevron facilities worldwide.
- Troubleshoot and report any system faults to the appropriate personnel to expedite repair.
- Assisted in the production and distribution of memos, newsletters, email updates, and other forms of communication.
- Performed high-level competency with advanced systems (hardware, software, and networks).
- Answered multiple phone lines and received all global emergency drills and Chevron informational calls.
- Take reports of all incidents involving Chevron shipping, global lubricants, damaged property, Chevron pirate seas attack and fatalities.
Education
Certification - Promulgated Contract Forms
Champions School of Real Estate
Houston, TX07.2020
Certification - Law of Agency
Champions School of Real Estate
05.2017
Diploma -
Westfield High School
05.2008
Skills
- Workflow Order Management
- Invoice Coding, Cost Center Accuracy, and Billing Support
- Purchase Orders & Financial Reporting Support
- Facilities Operations & Maintenance (12M SQFT)
- Team Leadership and Development
- Microsoft Office Proficiency
- Customer Service and Communication
- AWRS (Additional Work Request) Processing
Timeline
Facilities Coordinator
CBRE, Baker Hughes
03.2022 - Current
Facilities Coordinator
CBRE, Chevron Corporation
02.2020 - 04.2020
Global Security Administrator
Securitas Security, Chevron Corporation
10.2009 - 02.2020
Certification - Promulgated Contract Forms
Champions School of Real Estate
Certification - Law of Agency
Champions School of Real Estate
Diploma -
Westfield High School