Marlene Hernandez
Montebello,CA
Summary
Motivated accounting student with a strong interest in forensic accounting, fraud detection, and financial investigations. Skilled in transaction accuracy, problem-solving, and financial analysis, with hands-on experience in customer service and cash management. Strong analytical mindset, excellent attention to detail, and a commitment to ethical accounting practices. Seeking an opportunity to apply investigative and data analysis skills in forensic accounting.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
05.2022 - Current
- Working in a fast paced environment while also ensuring positive customer interactions and satisfaction
- Trained new hires on POS system
- Implemented store promotions by offering additional beverages and providing samples
- Elevated customer experience based on solid understanding of customer preferences and needs
- Maintained cleanliness by following food safety training
- At Starbucks, received Partner Of The Quarter 2x for efficiency and interpersonal skills
Education
Bachelor of Business - Accounting
California State University- Fullerton
Fullerton, CA05-2027
High School Diploma -
Montebello High School
Montebello, CA01.2023
Skills
- Cash handling and management
- Customer relations and services
- Inventory management
- Multi-tasking
- Adaptability
- Problem solving
- Leadership skills
- Up-selling
- Microsoft outlook
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Barista
Starbucks
05.2022 - Current
Bachelor of Business - Accounting
California State University- Fullerton
High School Diploma -
Montebello High School
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