Summary

Overview

Work History

Education

Skills

Accomplishments

Certification

Affiliations

Work Availability

Work Preference

Interests

Software

Timeline

Marlene Johnson

Education Services

Stafford,VA

You may encounter many defeats, but you must not be defeated. In fact, it may be necessary to encounter the defeats, so you can know who you are, what you can rise from how you can still come out of it.

Maya Angelou

Summary

HIGHER EDUCATION MANAGEMENT /OPERATION/INSTRUCTION & TEACHING/ GRANTS /FINANCE

Motivated Educator offering eight-year background of cultivating welcoming learning environments focused on student progress. Works diligently to learn and implement new teaching strategies. Dedicated to reaching out to students of all learning styles. Self-motivated, resourceful administrative professional and higher education professional with experience in admissions, grants, student accounts, business accounts, and operations management. Extensive ex twenty-six years’ experience in implementing academic and student services programs, strategic plans, and accreditation standards. Proven track record in building collaborative relationships with a culturally diverse student body, faculty, and staff. Proven experience of improving programs, leading people, and implementing changes to a variety of industries. Knowledge of the federal regulations and Statutes governing the federal student aid programs. Excellent oral and written communication skills. Experience formulating objectives and priorities and implementing plans consistent with the long-term interests of an organization and capitalizing on opportunities and managing risks. Ability to prioritize Work, handle multiple projects, and meet conflicting deadlines While delivering quality customer service. Strong interpersonal and communication skills and the ability to work effectively with a Wide range of constituencies in a diverse community.

Overview

years of professional experience

Language

Work History

Lead Secondary Teacher

Specialized Education Services of Virginia

01.2022 - Current

Taught three periods of Middle School Math for grade six through eighth grade each day. In alternative setting within behavior modification-based program Essential duties include: Plan, prepare and deliver lesson plans and instructional materials that facilitate active learning
Taught four periods of High School English for grade nine through twelfth each day in alternative setting within behavior modification-based program Essential duties include: Plan, prepare and deliver lesson plans and instructional materials that facilitate active learning
Managed classrooms of 15 to 20 high school students during each class period.
Develops schemes of work, lesson plans and tests that are in accordance with established procedures
Instruct and monitor students in use of learning materials and equipment.
Use relevant technology to support and differentiate instruction.
Manage student behavior classroom setting by establishing and enforcing rules and procedures, Maintain discipline in accordance with classroom rules and disciplinary systems of schools.
Appropriate feedback on work.
Encourage and monitor progress of individual students and use information to adjust teaching strategies
Maintain accurate and complete records of students' progress and development update all necessary records accurately and completely as required by laws, district policies and school regulations
Prepare required reports on students and Participate in department, school, district and parent meetings
Communicate necessary information regularly to students, colleagues and parents regarding student progress and student needs
Establish and communicate clear objectives for all learning activities
Prepared classroom for class activities
Provided variety of learning materials and resources for use in educational activities
Observe and evaluate student's performance and development
Assign and grade class work, homework, tests and assignments.

Business Operations Manager

Johnson Consulting Enterprises Services LLC

01.2018 - Current

Manages all aspects of business development, contract management, event planning, customer relations, and scheduling.
.Manages overall safety, quality, performance, and Customer experience of events set ups following break down of equipment after events.
Carries out supervisory responsibilities in accordance with organization's policies and procedures.
Accountability for meeting and exceeding operational goals.
Mentor, train, and develop teammates for career progression and learning.
Managed five employees during set ups and break downs during events.
Reviewed company's strategic plans and developed departmental goals and standards to support vision.
Streamlined business processes by analyzing current procedures and implementing necessary improvements.
Creates effective promotions and marketing strategies to deliver outstanding services according to clients budget.
Elevated client satisfaction by consistently delivering well-executed events tailored to specific needs and objectives.
Managed cross-functional teams during all phases of event planning process maintaining smooth workflow.
Negotiated contracts with venues and service providers, securing favorable terms that supported successful event execution within budget constraints.
Optimized resource allocation through effective delegation of tasks, ensuring successful execution of all event components.
Recruited, hired, mentored and trained five staff on business procedures, policies, duties and customer care methods.
Planned and executed inventor audit to move unwanted, damaged or defective merchandise resulting in 50% decrease in revenues and capital loss reduction.

MULTI-SITE TEACHER & SUPERVISOR

The Merit School of Quantico

01.2018 - 01.2022

Maintains focused and work-oriented learning environment by upholding solid classroom management.
Provides clear and consistent direction with emphasis on school rules and guidelines.
Utilize positive interaction with students to develop rapport, gain respect and trust to ensure productive learning environment.
Creative and resourceful in adapting instructional strategies to meet unique student needs.
Design positive approaches and proactive interventions advancing learner engagement; academic achievement; cognitive development; and social, behavioral, and communication improvements.
Design instruction, implement lesson plans that correlate With State objectives, progress monitor, and assess student understanding as students gain proficiency toward curriculum in Science, Social Studies, Math, English Language Arts, and Reading.
Devise and implement creative and meaningful lesson plans that effectively address diverse learning styles of each child.
Consistently design, establish, and maintain acceptable and engaging lessons differentiated for diverse, economically disadvantaged learners.
Provide ongoing quantitative and qualitative assessment of student work and progress.
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Supported student physical, mental, and social development using classroom games and activities.

SUBSTITUTE TEACHER

Stafford County Public Schools

01.2016 - 01.2018

Performed training and teaching Substitute Teacher, which included but not limited to, preparing lesson plans and administering tests.
Monitored activities of students while maintaining a clean, safe, and educational environment.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Upheld classroom routines to support student environments and maintain consistent schedules.
Responsible for ensuring that all students fully comprehended taught curriculum and provided support to students Who required extra guidance
Worked closely with other teachers to ensure all avenues of curriculum are met and delivered lessons to students.
Adopted distinctive teaching methodologies, documented all lessons, organized healthy group discussions, and mentored troubled students.
Created and maintained welcoming, friendly, engaging and nurturing classroom environment Where all students felt comfortable.
Established classroom and field trip rules and enforced them fairly and effectively.
Developed rigorous lesson plans and lectures and prepared students for quizzes and tests
Graded papers, lessons, tests, quizzes, and other assignments, relaying information to parents and school board When necessary.

Senior Student Account Officer & Auditor

Stratford University

01.2015 - 01.2016

Worked with internal and external stakeholders to administer all phases of the financial aid process, which includes all federal financial aid programs for students.
Evaluated and determined additional eligibility financial aid appeals due to special circumstances for dependent and independent students.
Provided detailed information to students, parents, faculty, and staff concerning the financial aid process and programs available.
Prepared, collected, and tracked all required tuition planning documents and answered inquiries regarding financial aid and student account issues.
Counseled and advised students about financial aid eligibility, application procedures, aid programs, program costs, and student loa debt.
Answered questions and requests from students and parents in person, over the phone, and in writing regarding financial aid programs and eligibility.
Established clear expectations and high standards for student behavior, leading to a respectful and inclusive classroom atmosphere.
Cultivated relationships with external partners such as scholarship providers or loan servicers to improve access to resources for students.
Streamlined financial aid application procedures, resulting in faster approvals and increased student satisfaction.
Developed comprehensive training programs to ensure all staff were knowledgeable about current financial aid policies and regulations.
Implemented strategies for outreach and promotion of available scholarships, grants, loans, and other forms of assistance for students.
Served as an expert resource within the institution on matters related to student financing options and best practices in administration.
Improved student writing skills by providing constructive feedback and guidance on essays.

FINANCIAL AID COUNSELOR

HOWARD UNIVERSITY

01.2000 - 01.2015

Interviewed and counseled students and parents on federal and State rules and regulations of financial aid programs and services
Processed financial aid applications, applied federal and state rules and regulations, and determined eligibility for federal, State, and institutional aid
Worked with internal and external stakeholders to administer all phases of the financial aid process, which includes all Federal, campus-based, and alternative financial did programs for students
Thoroughly reviewed, analyzed, and managed student information to determine student eligibility
Counseled students on financial options, scholarship opportunities, and other payment options
Analyzed financial data and documentation to complete the verification process to declare student and parent's accuracy on the FAFSA application
Processed over S650 million alternative loans with outside lenders by completing the certification through ELM Production.
Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
Provided financial aid counseling to enrolled and prospective students.
Designed financial aid reward packages, aligning contents with individuals' monetary and logistical needs.
Communicated with prospective students to illustrate available financial aid opportunities.

Education

Master of Divinity - Religion

Howard University, Washington, DC

05.2008

Bachelor Of Science, Office Management and Administration - Business Administration And Management

South Carolina State University, Orangeburg, SC

07.1990

Skills

Financial Management
Grants Management Documentation and Reporting
Cultural Sensitivity
Data Collection
Conflict Resolutions
Organizational skills
Statistical Analysis
Quality Management
Default Prevention
Return to Title IV Aid Processing
Classroom Organization
Event Planning
Policy and Procedure Trainer
Public Speaking

Active listener
Parent-teacher collaboration
Collaborative learning
Mentoring students
Cooperative Learning Experience
IEPs knowledge
Group leadership
Lesson Planning
Leadership Development
Student Evaluation
Curriculum Development
Peer coaching
Behavior management techniques

Accomplishments

Assisted in certifying $86,000 million in alternative loans each academic year.
A letter of recognition was sent to the President of Howard University from Students and parents to provide outstanding customer service.
Managed a budget of $2,475,000 Title VII funding for the school Of Allied Health Scholarship for Disadvantaged Student.
Trained and advised employees on new Federal Regulations and Tax Laws.
Managed a budget of $359,000 Title VI] funding for the Nursing Loan program for the university nursing students.
Successfully managed the University Financial Aid Internal Audit and Compliance team of four for the 2013-2014 academic year in preparation for the annual external audit to be reported to the Ll. S. Office of Management and Budget Circular A-133.

Certification

CPR Certificate

Licensed Minister

Ordained Minister

Affiliations

Zeta Phi Beta Sorority Inc.
Daughters of Thunder Where DOTS Connect, INC
Johnson Consulting Enterprises, LLC

Work Availability

monday

tuesday

wednesday

thursday

friday

saturday

sunday

morning

afternoon

evening

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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefits401k matchPaid time off4-day work weekTeam Building / Company RetreatsPersonal development programsWork from home optionFlexible work hours

Interests

Singing

Dancing

Solving Puzzles

Inspirational Reading

Mentoring Youth

Software

Microsoft

PowerPoint,

Microsoft Excel

Microsoft Outlook,

Microsoft Word 60

SharePoint

National Student Loan Data System

ED Express

Common Origination, and Disbursement System

Power Campus

PowerFaids

SCT BANNER

Electronic Loan Management System,

Oracle

Timeline

Lead Secondary Teacher - Specialized Education Services of Virginia

01.2022 - Current

Business Operations Manager - Johnson Consulting Enterprises Services LLC

01.2018 - Current

MULTI-SITE TEACHER & SUPERVISOR - The Merit School of Quantico

01.2018 - 01.2022

SUBSTITUTE TEACHER - Stafford County Public Schools

01.2016 - 01.2018

Senior Student Account Officer & Auditor - Stratford University

01.2015 - 01.2016

FINANCIAL AID COUNSELOR - HOWARD UNIVERSITY

01.2000 - 01.2015

Howard University - Master of Divinity, Religion

South Carolina State University - Bachelor Of Science, Office Management and Administration, Business Administration And Management

Marlene Johnson

Summary

Overview

Work History

Lead Secondary Teacher

Business Operations Manager

MULTI-SITE TEACHER & SUPERVISOR

SUBSTITUTE TEACHER

Senior Student Account Officer & Auditor

FINANCIAL AID COUNSELOR

Education

Master of Divinity - Religion

Bachelor Of Science, Office Management and Administration - Business Administration And Management

Skills

Accomplishments

Certification

Affiliations

Work Availability

Work Preference

Work Type

Work Location

Important To Me

Interests

Software

Timeline

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