Marlene Ladson

· Orchestrated the day-to-day operations of the business, ensuring seamless functionality and optimal performance.

· Spearheaded financial management activities encompassing budgeting, expense tracking, invoice processing, and tax filing, fostering fiscal responsibility and sustainability.

· Cultivated robust partnerships with dispatchers, facilitating enhanced coordination and scheduling efficiency, ultimately optimizing operational effectiveness.

· Elevated customer satisfaction levels by prioritizing punctual and accurate deliveries, while fostering transparent communication channels with clients to address their needs effectively.

· Implemented strategic route planning initiatives, considering fuel costs and traffic conditions, to streamline delivery processes and enhance efficiency.

· Proactively conducted routine maintenance checks on trucks and equipment, ensuring peak performance and minimizing downtime.

· Upheld compliance with weight limits, safety regulations, and transportation laws through meticulous record-keeping and rigorous inspections, prioritizing safety and adherence to industry standards.

· Maintained a Class A CDL with Hazardous Materials and Tanker endorsements, as well as a Transportation Worker Identification Credential (TWIC), demonstrating ongoing commitment to professional development and regulatory compliance.

· Directed a team of 4 senior leaders and 6 subordinates in orchestrating the flawless execution of On-site and Mobile Training, overseeing 72 course convenes spanning 4 courses of instruction and graduating 834 military and inter-service personnel through rigorous training with precision and excellence.

· Accumulated an impressive 3,960 hours at the podium, delivering comprehensive instruction in Command Managed Equal Opportunity (CMEO) Managers course and Navy Instructor Training (NIT) course, instilling proficiency and expertise in numerous military and civilian personnel.

· Provided comprehensive Equal Opportunity (EO) and Sexual Harassment (SH) support for Kings Bay, Naval Station Mayport, and Naval Air Station Jacksonville Bases, delivering Command Resiliency Training to over 60 Sailors, fostering a culture of awareness and accountability.

· Spearheaded initiatives that led to outstanding performance scores during fiscal year 2019 and 2021 site inspections, elevating the standards of the learning site and showcasing a commitment to excellence and operational readiness.

· Demonstrated exceptional management skills by effectively overseeing on-site scheduling and coordinating 21 Mobile Training Teams convenes, resulting in cost savings exceeding $560k for the Navy and optimizing resource utilization with 4,200 person-hours saved.

· Exercised exemplary leadership from 2019 to 2022, facilitating the recognition of one Officer and four Sailors as Head Quarters Instructor of the Year awardees, along with the attainment of four Master Training Specialist certifications, six instructor qualifications, and achieving an impressive 100% retention rate, attesting to a legacy of impactful leadership and mentorship.

· Acted as a key liaison between Navy Support Facility (NAVSUPPFAC) Base Commanding Officer, the Navy Harassment Prevention and Military Equal Opportunity (MEO) Office, and NAVSUPPFAC command and tenant commands, ensuring effective communication and alignment of equal opportunity initiatives.

· Provided tailored professional development support to 2 CMEO managers for the annual command assessment, offering best-practice recommendations for reviewing DEOCS results, conducting focus groups, personnel interviews, and effectively delivering survey findings.

· Mentored 3 executives, 4 senior leaders, and 23 Command Assessment Team (CAT) members, fostering a culture of inclusivity and excellence in the execution of the CMEO Program.

· Offered guidance and oversight to the Diversity Committee, facilitating 9 outstanding monthly observances to celebrate diversity and promote inclusion within the organization.

· Led a diverse Administrative Department as the Administrative Officer overseeing personnel from 7 different ratings and 2 civilians. Provided guidance and mentorship to 13 Sailors, resulting in increased command involvement both on and off-duty, and the enrollment of 4 Sailors in college.

· Ensured compliance with Navy standards by overseeing 25 Command Training Team Members in facilitating and documenting Navy Pride and Professional training for over 150 Sailors, while serving as the Installation Training Officer (ITO).

Played a pivotal role in establishing Diego Garcia's Navy College Program and Navy College Program for Afloat College Education (NCPACE), providing college briefings and counseling for over 65 Sailors, reviewing and submitting more than 60 tuition assistance requests, and proctoring 14 college exams, enabling Sailors to pursue higher education opportunities.

· Facilitated seamless communication between Navy Expeditionary Combat Command (NECC) Commander, the Navy Harassment Prevention and Military Equal Opportunity (MEO) Office, and NECC command and subordinate commands, ensuring alignment with organizational goals and directives.

· Recognized as a distinguished authority on organizational climate, culture, and workplace inclusion, providing invaluable insights and guidance to foster a culture of diversity and respect.

· Provided meticulous oversight for 115 Command Managed Equal Opportunity (CMEO) programs, overseeing 95 CMEO Managers responsible for the well-being of over 20k Sailors, ensuring adherence to equal opportunity principles and policies.

· Strategically coordinated efforts resulting in a 95% completion rate of command climate assessments for 13 senior and 102 subordinate commands within the NECC organization, enabling proactive measures to address potential issues and promote a positive work environment.

· Spearheaded initiatives that led to a 28% decline in delinquent CMEO Program reporting, a 31% increase in EO and SH general military training completion, and streamlined the formal reporting process from 6 months to 3 months, enhancing organizational efficiency and compliance.

· Diligently managed over 340 Defense Equal Opportunity Organization Management Institute (DEOMI) climate surveys (DEOCS), crafting more than 30 executive summaries and facilitating face-to-face debriefs from senior commands to COMNECC, providing actionable insights for continuous improvement.

· Elevated EO and SH awareness across NECC, empowering leaders with actionable information to enhance the organization's command climate and promote a culture of inclusion and respect.

· Provided expert guidance and assistance to Investigating Officers during investigations, meticulously reviewed 23 formal reports to ensure 100% adherence to Navy policy and procedures.

· Conducted comprehensive regional training sessions, equipping 63 executive personnel and 69 CMEO managers with the necessary tools and knowledge to effectively promote a positive EO and SH readiness within their respective commands.

· Acted as a pivotal liaison between USS Wasp Commanding Officer (CO), the Navy Harassment Prevention and Military Equal Opportunity (MEO) Office, US Fleet Forces Command, and Triad, fostering effective communication and collaboration to promote equal opportunity initiatives among Sailors onboard.

· Achieved a significant increase in the command's participation rate in the DEOCS, elevating it from 34% to 66%, the highest among all large decks, demonstrating a commitment to fostering a positive command climate and inclusive culture.

· Directed a team of 91 Command Assessment Team (CAT) members in conducting 12 focus groups, 17 personnel interviews, and 13 departmental debriefs, gathering valuable insights to address issues and enhance organizational effectiveness.

· Provided comprehensive training to 2 CMEO managers and 19 Command Training Team (CTT) members, ensuring the effective delivery of Navy Pride and Professionalism training to 316 Sailors, fostering a culture of professionalism and respect.

· Offered oversight to the diversity committee, facilitating 8 memorable diversity monthly observances to celebrate diversity and promote inclusivity within the command.

· Coordinated and led the training, development, and qualification of 47 junior Sailors in their primary enlisted warfare designation, overseeing 95 re-qualifications and managing 314 active enrollments, contributing to the professional growth and readiness of the crew.

· Demonstrated exceptional leadership by effectively overseeing a team of 17 instructors and 8 Sailors in delivering comprehensive Naval Surface Fire Support training to over 100 Atlantic fleet ships. Provided top-tier instruction and qualification to more than 1100 Officers and Sailors, ensuring readiness and proficiency across the fleet.

· Served as the Departmental Coordinator for the Master Training Specialist (MTS) program, actively mentoring instructors in all aspects of military education and training. Guided 9 instructors to successfully achieve their MTS certification, enhancing the instructional quality and professionalism within the department.

· Provided impactful mentorship resulting in the recognition of 2 Sailors of the Quarter and 3 Junior Sailors of the Quarter, fostering a culture of excellence and personal development.

· Coordinated and conducted command indoctrination for 110 Navy, Marine, and civilian personnel, facilitating enhanced staff proficiency and integration within the command.

· Maintained meticulous oversight of all N81 department classified documents and ensured 100% accountability for secret control equipment, demonstrating unwavering commitment to security protocols and operational integrity.