Marlene Martinez
Chino Hills,CA
Summary
Results-driven professional with expertise in team building and leadership, time efficiency, and customer support management. Eager to leverage strong management skills as a assistant manager to enhance team performance and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Sally Beauty Supply
Chino Hills, CA
04.2026 - Current
- Led team in achieving sales targets through effective training and coaching.
- Streamlined inventory management processes to enhance product availability and reduce stock discrepancies.
- Developed and implemented customer service protocols, improving overall customer satisfaction ratings.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
Assistant Manager
Lucky Feet Shoes
Upland, CA
11.2025 - 12.2025
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
- Helped oversee the daily operations of the store, managing staff and inventory.
- Organized company merchandise and displays to increase brand awareness and product sales.
Store Manager
Dunn-Edwards
Anaheim, California
08.2023 - 11.2025
- Monitored inventory levels and placed orders to restock shelves efficiently.
- Prepared monthly reports analyzing sales figures, expenses, and profits.
- Ensured compliance with safety regulations and company policies consistently.
- Delegated tasks to staff, establishing clear priorities and goals.
- Engaged customers using strong verbal skills to identify needs and requirements effectively.
Assistant/General Store Manager
Ecco Shoes
Orange, California
06.2021 - 08.2023
- Recruited, trained, and supervised staff members to enhance team performance.
- Conducted regular performance evaluations to identify improvement opportunities and establish success timelines.
- Managed customer service inquiries and complaints efficiently, ensuring prompt resolution.
- Maintained up-to-date knowledge of company products and services to effectively communicate features and benefits.
Third Key Holder
99 Cents Only
Yorba Linda, California
08.2019 - 06.2021
- Displayed leadership qualities by motivating staff members to achieve their goals and objectives.
- Inspected incoming shipments for damages or missing items before accepting them into the store.
- Trained new employees on company policies, procedures, and processes.
Education
High School Diploma - undefined
El Dorado High School
Placentia, CA05.2019
Skills
- Team building and leadership
- Time efficiency
- Payroll processing
- Customer support management
Timeline
Assistant Manager
Sally Beauty Supply
04.2026 - Current
Assistant Manager
Lucky Feet Shoes
11.2025 - 12.2025
Store Manager
Dunn-Edwards
08.2023 - 11.2025
Assistant/General Store Manager
Ecco Shoes
06.2021 - 08.2023
Third Key Holder
99 Cents Only
08.2019 - 06.2021
High School Diploma - undefined
El Dorado High School