Marlene Monteiro
Margate,FL
Summary
Conscientious and service-oriented Professional Pet Groomer passionate about providing animals with top-notch care and support. Develops and Maintains loyal Client Relationships while building lasting trust with animals under care.
Enthusiastic, determined to work hard in fast-paced environments. Team-driven and compassionate towards all animals.
Attentive Pet Groomer, 11 years of experience helping pet owners care for beloved animals. Dedicated to guaranteeing each dog gets necessary grooming care and attention.
Patient and persistent, with substantial knowledge of all dog breeds. Working independently with NO supervision. Expert with over 11 years of experience in pet grooming industry. Committed to providing professional and hygienic grooming service for pets and owners.
Compassionate, with extensive experience in all aspects of grooming of dogs. Creativity on using abilities and particular talent in provide the perfect haircut for each pet. Consistently deliver quality service and high level of excellence in animal care. Trained to calmly handle distressed animals during grooming, known for handling temperamental animals with relative ease and gentleness.
Reliable, neat, and punctual team member with proven skills on managing animal needs with care and compassion. Highly organized and hardworking.
Overview
11
11
years of professional experience
Work History
Professional Pet Groomer
Stevens Animal Hospital
Pompano Beach, FL
06.2016 - Current
- Greeted pet owners and went over haircut styles or following customers preferences, available services, outlined costs and determined special needs of animals under care
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Kept animal coats clean and healthy with specific washing, grooming and trimming.
- Provided specialty breed clips for all different breeds.
- Monitored animals for behavioral problems and signs of disease, illness or injury and communicated concerns to owners.
- Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears and providing other types of basic care.
- Maintained logs of time spent with dogs for calculating payments, itemizing activities and services provided.
- Worked with more than 12 animals each day to provide skilled breeds specific haircuts or following customers instructions/requirements.
- Providing all grooming tools for daily services, keeping it properly cleaned, disinfected and sharpened and oiled.
- In order to provide a great service and keep a good number of pets served a day a Bather with skill for brushing/dematting/fluffing is requested.
Professional Pet Groomer
Acacia Animal Hospital
Pompano Beach, Pompano Beach
06.2011 - 03.2016
- Greeted pet owners and went over haircut styles, available services, outlined costs and determined special needs of animals under care.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Kept animal coats clean and healthy with proper washing, grooming and trimming.
- Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Bathed dogs to remove fleas, ticks and other skin parasites.
- Dematted dogs and trimmed hair in ears and between paw pads.
- Cleaned tear stains from fur using safe chemical cleansers.
- Kept cages, kennels, play yards and grooming areas neat and clean.
- Monitored animals for behavioral problems and signs of health issues.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Monitored animals for signs of disease, illness or injury and communicated concerns to owners.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
- Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided.
- Worked with more 7+ animals each day to provide skilled bathing and grooming services.
Education
Bachelor of Administrative Studies - Int'l Commerce
Faculdades Integradas Anglo Americano
Rio De Janeiro-BrazilProfessional Pet Groomer - Pet Grooming
Merryfield School of Pet Grooming
Fort Lauderdale, FL04.2011
Skills
- Providing great haircuts for dogs according to breeds or owners preference,
- Managing and provide grooming services for old and "bad" behavioral dogs
- Great speed on finalizing haircuts
- Coat Care, Dematting, Nail Trimming, Ear Plucking and cleaning
- Customer Relationship & Satisfaction
- Customer Communication
- Problem Identification
- Animal Interaction
- Active Learning
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Full Professional
Timeline
Professional Pet Groomer
Stevens Animal Hospital
06.2016 - Current
Professional Pet Groomer
Acacia Animal Hospital
06.2011 - 03.2016
Bachelor of Administrative Studies - Int'l Commerce
Faculdades Integradas Anglo Americano
Professional Pet Groomer - Pet Grooming
Merryfield School of Pet Grooming
Spinning Classes, Working Out
I usually go to the gym 3x a week.
Spinning Classes, Working Out
I usually go to the gym 3x a week.
Spinning Classes, Working Out
I usually go to the gym 3x a week.
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