Marlene Monteiro
Executive Assistant
Boston,MA
Summary
Experienced Executive Assistant with over 10 years of expertise dedicated to enhancing operational efficiency, organization, and overall success. Renowned for reliability and consistent delivery of results, committed to prioritizing goals. Strong eagerness to learn and adapt quickly to tackle any challenge. Ready to contribute skills and dedication to help thrive.
Overview
13
13
years of professional experience
Work History
Administrative Assistant III
Beth Israel Deaconess Medical Center
06.2022 - 08.2023
- Assisted all medical education staff (up to 30 employees) & was the first point of contact for students & visitors
- Managed up to 10 heavily scheduled calendars (personal & surgical)
- Processed Reimbursements weekly (including travel), tracked progress, & managed budgets
- Organized weekly lecture meetings & speaker(s) for 2 departments overseeing all communications
- Coordinated & Participated in lecture panels shared globally
- Created processes & training materials
- Collaborated with physicians & IT to provide clearance & access for observers & students.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Sr. Human Resources Administrator
UG2 LLC
03.2018 - 02.2019
- Developed, distributed, organized, & processed New Hire applications
- Generated weekly New Hire census, hiring 15-60 New Hires (weekly) within 13 states, for payroll processing
- Processed expense reports weekly
- I-9 & Document Verification, Background Check processing
- Assisted applicants & current employees with paperwork in multiple languages
- Supported 4 other employees (Director & C-level)
- Set up & Conducted New Hire Orientations/Trainings integrating New Hires into work culture (including DEI)
- Brought forth intuition & innovation.
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
Waitress
Legal Seafoods Inc.
08.2017 - 01.2018
- Provided top tier Customer Service to locals, tourists, & high profile clientele
- Built relationships to ensure customer's return
- Functioned with a resilient spirit, resulting in the ability to bounce back after setbacks
- Time Management & Multitasking (side work & managing up to 7 tables at once)
- Fast Paced environment handling Money, Food, & Drinks
- Worked to represent the company in a positive & enthusiastic manner, achieving & exceeding sales goals.
Waitress/Hostess
Scholars American Bar & Bistro
04.2013 - 04.2016
- Provided high quality Customer Service to guests with greeting, seating, & exceptional food service
- Managed Reservations & Organized small to large parties (up to 300 guests)
- Light Admin Work assisting General Manager, & Money Management
- Responded to problems with excellent troubleshooting, quick thinking abilities & out of the box thinking.
Assistant Property Manager/Executive Assistant
Maloney Properties Inc
01.2011 - 01.2014
- Served as the face of the office, the initial point of contact
- Provided Residential Services requiring resident lease re-certifications for up to 300 residents, rent payment collections, wait list management, property inspections
- Oversaw Invoices, Work Orders, Vendors, Supplies, Catering
- Heavy appointment scheduling & Calendar Management (both business & personal)
- Assisted Property Manager in & out of office with various tasks.
Education
Bachelor's in Applied Sciences -
Bay State College
Boston, MASkills
- Punctual
- Prioritized
- Organized
- Loyal & Discreet
- Detail Oriented
- Intuitive
- Innovative
- Customer Service
- Calendar
- Phone Management
- Social Media Content Creation
- Adobe
- Google Chrome
- IE
- Yardi
- Symplr
- MS Suite
- Teams
- Canva
- AI
- Zoom
- CRM (Asana, Honeybook)
- Workday
- Filing and Data Entry
- Event, Catering, & Meeting Planning
- Flexibility & Fast Adaptability
- Editing & Proofreading
- Critical thinking & Problem solving
Languages
Portuguese
Native or Bilingual
Spanish
Full Professional
Timeline
Administrative Assistant III
Beth Israel Deaconess Medical Center
06.2022 - 08.2023
Sr. Human Resources Administrator
UG2 LLC
03.2018 - 02.2019
Waitress
Legal Seafoods Inc.
08.2017 - 01.2018
Waitress/Hostess
Scholars American Bar & Bistro
04.2013 - 04.2016
Assistant Property Manager/Executive Assistant
Maloney Properties Inc
01.2011 - 01.2014
Bachelor's in Applied Sciences -
Bay State College