Marlene Nunez

Monitor and oversee outgoing and incoming shipping activities to verify all items are shipping to the correct location and in good condition

• Resolve issues with shipping orders
• Ensure all shipping notices, orders, invoices, and other documents are the correct shipping methods used
• Ensure shipping records are accurately stored in the database
• Conduct regular inventory reconciliation to ensure adequate supplies to meet the company's production goals
• Ensure that incoming shipments are received, inspected, and recorded accurately
• Communicating with suppliers and carriers, coordinating inventory and quality management
• Daily usage of PC/MRP, Excel and Windows based software.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Managed time efficiently in order to complete all tasks within deadlines.
• Learned and adapted quickly to new technology and software applications.
• Handled day-to-day shipping and receiving overseeing more than 50 packages per day.

• Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
• Reduced worker accidents by implementing improved safety standards and monitoring procedures.
• Daily usage of High Jump WMS and Oracle ERP system.
• Evaluated and analyzed current work methods and recommended ways to eliminate inefficiencies
• Implementation of 5s in DC.
• Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
• Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
• Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
• Conducted training sessions to educate employees on best practices and procedures to increase profitability.

• Responsible for leading the activities and workforce related to shipping and order picking.
• Performed inventory control activities, including cycle count, data entry, report generation, and reconciliation
• Enforced all OSHA, FDA, and ISO rules and regulations
• Oversaw two departments of a minimum of 15 employees in the warehouse
• Daily usage of High Jump WMS and Oracle ERP system.
• Collaborated closely with transportation providers, ensuring timely deliveries and minimizing transit delays.
• Coordinated cross-functional teams to execute complex projects involving multiple departments and stakeholders.
• Maintained accurate records of inventory levels, shipments, returns, and other logistics-related documents using advanced software tools.
• Improved customer satisfaction by expediting order fulfillment processes and addressing delivery issues proactively.

• Answered phone promptly and directed incoming calls to correct offices.
• Assisted in event planning efforts for company meetings, conferences, and celebrations, ensuring successful outcomes.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Demonstrated strong multitasking skills by handling multiple phone lines while assisting walk-in clients simultaneously.
• Consistently provided exceptional customer service by addressing inquiries professionally and resolving issues efficiently.
• Increased office productivity by maintaining inventory of essential supplies and placing orders when needed.
• Contributed to an welcoming office environment through consistent upkeep of reception area cleanliness and organization.

• Assisted customers and maintained strong knowledge of products, features, and promotions to communicate and drive sales effectively
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.