Marlene Pacheco
Accounting
Gig Harbor,WA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Accounting Clerk
Prote-G Services
Federal Way, WA
07.2023 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
- Provided timely customer service support to employees regarding questions about their paychecks or other payroll issues.
- Reviewed sales tax returns for accuracy and completeness of information.
- Communicated with taxpayers to explain audit results, answer questions, and resolve discrepancies.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Maintained updated knowledge of industry trends related to data entry operations.
- Utilized specialized software applications related to the job role.
Assistant Service Manager
Los Vigotes De Villa
03.2016 - 01.2020
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Maintained records of service transactions and customer feedback for future reference.
- Developed customer loyalty programs to increase customer satisfaction.
Education
Bachelor of Arts - Business Administration (Accounting)
University of Washington
06.2022
Business Associate - Business Administration And Management
Highline College
DesMoines, WA06.2020
Skills
- Microsoft Office Suite: Word, Excel, Outlook,
- PowerPoint, Publisher Data Entry
- Staff Management
- Multitasking and Organization
- Report Preparation
- Expense Reports
- Collections and Invoice Processing
- Records Management
- Payroll
- General Ledger Entries
- Invoicing
- Data Organization
- Bookkeeping
- Team Collaboration
- Database Management
Languages
Spanish
Native/ Bilingual
Timeline
Accounting Clerk
Prote-G Services
07.2023 - Current
Assistant Service Manager
Los Vigotes De Villa
03.2016 - 01.2020
Bachelor of Arts - Business Administration (Accounting)
University of Washington
Business Associate - Business Administration And Management
Highline College
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