Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marlene Paredes

8308 Wallace Ln,VA

Summary

Dynamic professional with a proven track record in organizational development and relationship building, demonstrated at JCPenney and beyond. Excelled in strategic marketing at Unicom SRL, enhancing brand awareness and leading successful campaigns. Skilled in multitasking and teamwork, consistently achieving and surpassing sales and customer satisfaction targets.

Overview

35
35
years of professional experience

Work History

Sales Floor Associate

JCPenney
10.2010 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Used in-store system to locate inventory and place special orders for customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Sales Floor Associate

Burlington
11.2010 - 08.2013
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
  • Collaborated with team members to achieve monthly sales targets and maintain high levels of customer satisfaction.
  • Built productive relationships with customers to establish trust, rapport and increase satisfaction.
  • Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Cashier

Target
09.2000 - 06.2010
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Developed rapport and fostered brand loyalty by offering personalized service.

Production and Advertising Company

Unicom SRL
02.1995 - 06.2000
  • Increased brand awareness by developing and implementing strategic marketing campaigns.
  • Coordinated trade shows participation contributing to increased lead generation.
  • Coordinate with clients for the production of Videos and audios for Television and Radio
  • Identified top talent by implementing strategic sourcing and recruiting techniques.
  • Drove communication between directors, producers, talent agents and actors to maintain efficient casting practices and execution.

Receptionist Dispatch

DHL Courrier
08.1991 - 03.1995
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Collaborated with team members in-store to facilitate smooth order preparation and dispatch process.
  • Coordinated closely with dispatch teams to ensure timely delivery of finished grout products to customers.

Coordination Assistant for Master of Law Classes

Universidad Gabriel Rene Moreno
01.1990 - 10.1991
  • Supported project managers with administrative tasks, contributing to overall project success.
  • Assisted in coordinating events and meetings, resulting in increased employee engagement and collaboration.
  • Managed schedules and deadlines for multiple projects, ensuring timely completion and client satisfaction.
  • Maintained a well-organized filing system for easy access to important documents, enhancing overall efficiency.
  • Provided exceptional customer service while addressing inquiries from clients and stakeholders alike, fostering positive relationships.
  • Facilitated effective communication among team members by managing email correspondence and distributing relevant information promptly.

Education

High School Diploma -

Latin American High School Graduate
Santa Cruz - Bolivia

Associate of Business Administration - Accounting

NUR University
Santa Cruz, Bolivia
01-1993

Executive Secretary -

California Institute
Santa Cruz - Bolivia
01-1989

Skills

  • Goal oriented
  • Strong networking
  • Organizational development
  • Teamwork and collaboration
  • Multitasking
  • Relationship building

Languages

Spanish
Native or Bilingual

Timeline

Sales Floor Associate

Burlington
11.2010 - 08.2013

Sales Floor Associate

JCPenney
10.2010 - Current

Cashier

Target
09.2000 - 06.2010

Production and Advertising Company

Unicom SRL
02.1995 - 06.2000

Receptionist Dispatch

DHL Courrier
08.1991 - 03.1995

Coordination Assistant for Master of Law Classes

Universidad Gabriel Rene Moreno
01.1990 - 10.1991

High School Diploma -

Latin American High School Graduate

Associate of Business Administration - Accounting

NUR University

Executive Secretary -

California Institute

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Marlene Paredes