Marlene Polston
Campbellsville
Summary
Highly motivated and adaptable professional with international experience, originally from Norway and residing in the United States since 2019. Fluent in English, with strong ability to connect with others and building positive relationships. Known for being outgoing, approachable, and dedicated to providing excellent customer service. Seeking an opportunity to contribute positivity, strong interpersonal skills, and a commitment to supporting both customers and organizational success.
Overview
9
9
years of professional experience
Work History
Design and Selections Coordinator
Elliss Construction Inc.
02.2023 - 09.2024
- Collaborated with clients to review project details, coordinate vendor meetings, and guide them through the selection process.
- Assisted with and occasionally completed design selections, offering creative suggestions aligned with client style, budget, and project goals.
- Prepared selection sheets, purchase orders, and bid requests while ensuring timely receipt of estimates from vendors and subcontractors.
- Researched and sourced a wide range of products—from vanities and chandeliers to hardware and finishes—and managed ordering and delivery for client projects.
- Captured preliminary and final site photos to document progress and showcase completed projects.
- Managed company social media platforms (Instagram, Facebook, Google), including posting project updates, responding to messages, and engaging with reviews.
- Processed and organized invoices in QuickBooks, supporting accurate financial tracking.
Dental Assistant/Receptionist
ROBERT L. SIMMONS, DMD, PSC
02.2021 - 01.2023
- Provided chairside assistance during dental procedures, preparing treatment rooms, sterilizing instruments, and ensuring all necessary tools were available.
- Supported patient care by taking panoramic x-rays, preparing patients for procedures, and assisting with impressions, record bases, and occlusal rims for partials and dentures.
- Monitored and maintained inventory of dental and office supplies to ensure smooth daily operations.
- Delivered front-desk support, including scheduling appointments, answering phones, verifying insurance, and greeting patients with a professional and welcoming attitude.
- Handled administrative tasks such as filing and archiving charts, organizing documents, and managing daily emails and mail.
Receptionist
Verdal Hotel
10.2017 - 03.2019
- Gained broad hospitality experience in a privately owned hotel with a small team, requiring flexibility and the ability to take on diverse responsibilities.
- Oversaw daily reception operations, guest check-in/check-out, and customer inquiries while ensuring a welcoming and professional atmosphere.
- Frequently managed multiple areas simultaneously, including reception, cafeteria service, and room upkeep, demonstrating adaptability and efficiency.
- Developed strong problem-solving skills, the ability to remain calm under pressure, and the capacity to prioritize and multitask effectively in a fast-paced environment.
Receptionist/Administrator
Steinkjer High School
08.2015 - 08.2017
- Completed internship as part of my associate degree, gaining hands-on experience in office administration and front-desk management.
- Served as the first point of contact for students, teachers, and visitors, providing professional and welcoming support.
- Managed incoming phone calls, emails, and correspondence while maintaining organized filing and archiving systems.
- Handled administrative tasks including document preparation, supply inventory, and scheduling.
- Assisted in planning and coordinating school events, ensuring smooth logistics and communication.
Maid
Scandic Stiklestad Hotel
06.2015 - 12.2015
- Performed daily cleaning and upkeep of guest rooms to ensure a comfortable and welcoming environment.
- Maintained high standards of cleanliness and presentation in accordance with hotel policies.
- Provided attentive service by restocking amenities and ensuring guests had everything needed for an enjoyable stay.
- Responded promptly to guest requests and supported a positive overall guest experience.
Education
Associates Degree - Office and Administration
Steinkjer Videregående Skole
Norway01.2017
High School Diploma - undefined
Verdal Videregående Skole
01.2015
Skills
- Strong Written and Verbal Communication Skills
- Social Media Management
- Strong work ethic
- Interior design (2 years)
- Computer Skills
- Phone Etiquette
- Adaptive to surroundings
- Positive attitude
- Problem solving
- Customer Service
- Well-developed interpersonal skills
- Logical Thinker
Languages
English - Fluent
Norwegian - Fluent
Timeline
Design and Selections Coordinator
Elliss Construction Inc.
02.2023 - 09.2024
Dental Assistant/Receptionist
ROBERT L. SIMMONS, DMD, PSC
02.2021 - 01.2023
Receptionist
Verdal Hotel
10.2017 - 03.2019
Receptionist/Administrator
Steinkjer High School
08.2015 - 08.2017
Maid
Scandic Stiklestad Hotel
06.2015 - 12.2015
High School Diploma - undefined
Verdal Videregående Skole
Associates Degree - Office and Administration
Steinkjer Videregående Skole
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