Summary
Overview
Work History
Education
Skills
Timeline
Generic

MARLENE QUEZADA

Rancho Cucamonga,CA

Summary

Experienced caregiver specializing in personal care and medication administration. Proven ability to monitor client health and provide emotional support, resulting in improved client well-being. Strong communication skills facilitate effective interactions with clients and families.

Overview

22
22
years of professional experience

Work History

CAREGIVER

ComForCare
Upland, California
09.2022 - Current
  • Assisted clients with daily living activities and personal care needs.
  • Administered medications according to prescribed schedules and guidelines.
  • Maintained a clean and safe environment for clients at all times.
  • Communicated effectively with families regarding client care and updates.
  • Monitored client behavior and reported changes to healthcare professionals.
  • Provided companionship and emotional support to enhance client well-being.
  • Coordinated transportation for clients to medical appointments or social activities.
  • Documented daily care activities in compliance with regulatory standards.
  • Supported bathing, dressing and personal care needs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Improved patient outlook and daily living through compassionate care.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Laundered clothing and bedding to prevent infection.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Administered prescribed medications on a timely basis following care plan instructions.

CHILDCARE

ComForCare
Upland, California
09.2022 - Current
  • Follow all state regulations related to childcare centers including licensing laws and health requirements.
  • Performed light housekeeping tasks related to childcare such as laundry and tidying up play areas.
  • Respected cultural and familial backgrounds of different children with personalized approach to childcare.
  • Planned and implemented educational activities to promote child development.
  • Communicated effectively with parents about children's progress and needs.
  • Maintained cleanliness and organization of play areas and supplies.
  • Assisted children with homework and facilitated group learning sessions.
  • Monitored emotional and physical well-being of children throughout the day.
  • Developed individualized care strategies based on children's unique needs.
  • Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Encouraged positive interactions between children by providing supervision at all times.
  • Sanitized toys and tables to maintain clean, safe environment.
  • Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
  • Assisted with feeding infants and toddlers during meal times.
  • Read books aloud to small groups or individual children.
  • Organized age-appropriate activities such as games, arts and crafts and outdoor play.
  • Used positive reinforcement and behavior modeling to instill discipline in children.
  • Engaged in creative play activities that promoted language development, physical activity and problem solving skills.

MASTER PERSONAL TRAINER

LA FITNESS
Rancho Cucamonga, California
03.2024 - 03.2025
  • Designed personalized fitness programs for diverse client needs.
  • Instructed clients on proper exercise techniques and safety protocols.
  • Monitored client progress and adjusted training plans accordingly.
  • Conducted group training sessions to foster a supportive environment.
  • Utilized fitness assessment tools to evaluate client performance levels.
  • Provided nutritional guidance to complement fitness regimens effectively.
  • Collaborated with other trainers to develop innovative workout classes.
  • Maintained equipment and ensured a clean, safe training environment.
  • Led, instructed and motivated individuals during cardiovascular exercise, strength training, and stretching activities.
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
  • Studied multiple programs to provide health education, wellness, and fitness program development to clients.
  • Offered clients educational information and materials to help with preventive care, nutrition, body mechanics, fitness, stress management, and ergonomics.
  • Arranged motivational exercise programs to promote healthy lifestyle choices.
  • Assisted clients with developing reasonable diets and nutritional guidelines.
  • Developed orthopedic exercise rehabilitation plans to help clients safely transition to pre-injury fitness programs and reduce re-injury.
  • Maintained files detailing personal fitness regimens, records, and contracts in newly-implemented system to keep client information current.

Tax Preparer

LIBERTY TAX
BELL, CA
01.2015 - 04.2024
  • Prepared individual and business tax returns using proprietary software systems.
  • Reviewed client documents for accuracy and compliance with tax regulations.
  • Assisted clients in understanding tax obligations and available deductions.
  • Collaborated with team members to resolve complex tax issues effectively.
  • Maintained up-to-date knowledge of federal and state tax laws and regulations.
  • Educated clients on record-keeping practices to simplify future tax filings.
  • Filed electronically through approved software programs.
  • Maintained accurate records of all client transactions and filings.
  • Assisted customers with any questions they had about their taxes or filing status.
  • Compiled data from clients to accurately complete tax forms.
  • Advised clients on the best strategies for filing their taxes efficiently and legally.

IMMIGRATION LEGAL SECRETARY

ESPZARZA IMMIGRATION SERVICES
BELL, CA
02.2008 - 05.2021
  • Managed legal documentation and correspondence for attorneys and clients.
  • Organized case files and maintained accurate records for ongoing cases.
  • Coordinated scheduling for court appearances and client meetings.
  • Prepared legal briefs, memoranda, and reports for attorney review.
  • Assisted in the discovery process by gathering and indexing evidence.
  • Maintained confidentiality of sensitive information in all communications.
  • Utilized case management software to track deadlines and document submissions.
  • Communicated with clients to provide updates on case progress and requirements.
  • Answered incoming calls from clients and attorneys to provide assistance or route calls to appropriate personnel.
  • Prepared correspondence, memos, reports and other legal documents using Microsoft Word.
  • Proofed documents and submitted to attorneys for review.
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Maintained attorney calendars by keeping track of appointments, meetings and conferences.
  • Drafted letters and prepared legal correspondence for attorneys and legal assistants.
  • Coordinated and scheduled meetings and telephone conferences.
  • Processed and distributed invoices to bill clients.
  • Organized case files by creating and maintaining document filing systems for easy retrieval of information.
  • Received and disbursed incoming mail.
  • Photocopied all correspondence, documents and other printed materials.
  • Greeted visitors to the office in a professional manner while providing support to attorneys as needed.
  • Opened new client files and new matters in CMS.
  • Checked office supplies stock and placed orders to maintain levels.
  • Processed summonses, subpoenas and complaints.
  • Organized and maintained law libraries, documents and case files.
  • Routed contracts, agreements and invoices through proper signature process.

Front Desk Receptionist

LAW OFFICE OF MICHELLE GONZALEZ
WALNUT PARK, CA
07.2019 - 09.2019
  • Greeted visitors and directed them to appropriate personnel.
  • Managed phone calls and routed inquiries to relevant departments.
  • Scheduled appointments and maintained calendar for office staff.
  • Processed incoming mail and distributed it to designated staff members.
  • Maintained organized reception area to ensure a welcoming environment.
  • Assisted in managing office supplies and inventory levels efficiently.
  • Coordinated travel arrangements for executives and staff as needed.
  • Provided clerical support by preparing documents and filing records accurately.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled and confirmed appointments.
  • Greeted visitors and provided them with assistance.
  • Provided excellent customer service at all times while interacting with both internal and external customers.

Food Service Worker

Paris Baguette
Commerce, CA
07.2018 - 04.2019
  • Prepared ingredients for daily menu items following food safety guidelines.
  • Operated kitchen equipment such as slicers, mixers, and ovens efficiently.
  • Maintained cleanliness of workstations to ensure a safe cooking environment.
  • Collaborated with team members to streamline food preparation processes.
  • Monitored inventory levels and reported shortages of essential supplies.
  • Followed recipes accurately to ensure consistency in food quality and taste.
  • Trained new staff on proper food handling techniques and equipment usage.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Worked in fast-paced, ever-changing environment.
  • Re-stocked, organized and arranged service and food stations.
  • Prepared and cooked food items according to recipes, menus and supervisor's instructions.
  • Ensured that all health regulations regarding food handling were followed during preparation process.
  • Packaged and stored food products appropriately for proper handling and preservation.
  • Maintained cleanliness of floors in the kitchen area throughout shift.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.

CASHIER

TACOS EL UNICO
COMPTON , CA
09.2008 - 02.2009
  • Processed customer transactions efficiently and accurately at busy retail location.
  • Maintained clean and organized checkout area to enhance customer experience.
  • Handled cash, credit, and debit transactions while ensuring security protocols followed.
  • Trained new cashiers on register operations and customer service standards.
  • Cleaned up spills promptly using appropriate cleaning supplies.
  • Performed routine maintenance and cleaning on machinery.
  • Disinfected surfaces regularly using appropriate cleaning materials.
  • Completed day-to-day duties accurately and efficiently.

Food Service Worker

OFI Markesa International
Vernon, UtahCA
01.2007 - 12.2008
  • Operated kitchen equipment to ensure efficient food production.
  • Collaborated with team members to meet service demands during peak hours.
  • Monitored food safety standards and adhered to health regulations.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.

POLICE EXPLORER (VOLUNTEER)

BELL POLICE DEPARTMENT
BELL, CA
01.2004 - 12.2008
  • Assisted officers in community events and public safety initiatives.
  • Engaged with youth to promote interest in law enforcement careers.
  • Participated in training programs focusing on police procedures and safety protocols.
  • Supported crime prevention activities through neighborhood patrols and awareness campaigns.
  • Collaborated with peers to develop leadership skills and teamwork exercises.
  • Observed law enforcement operations to understand daily responsibilities of officers.
  • Demonstrated effective communication skills during community outreach efforts.
  • Attended meetings to discuss departmental updates and community concerns.
  • Participated in self-defense training sessions held by certified instructors.
  • Created presentations about current trends in crime prevention strategies for display at community events.
  • Performed crowd control at parades and other large community events.
  • Assisted in coordinating special events that required additional security measures.
  • Responded to emergency situations in order to provide assistance to victims or bystanders.
  • Attended lectures presented by police professionals on topics like law enforcement ethics and diversity awareness.
  • Wrote thorough reports on all arrests made.
  • Participated in recruiting procedures and various training exercises with police officers.
  • Attended weekly meetings to discuss safety and security procedures.
  • Received instruction on proper use of firearms and other weapons used by law enforcement.
  • Learned how to properly operate radar units used for speed detection purposes.
  • Observed courtroom proceedings related to criminal cases.
  • Conducted investigations into suspicious activities or persons.
  • Provided support to police officers by accompanying them on ride-alongs.
  • Assisted with patrol duties, such as monitoring traffic and responding to calls for service.
  • Patrolled designated areas with officers on foot or in patrol car.

Education

High School Diploma -

BELL SENIOR HIGH
BELL CA
06-2008

Skills

  • Personal care and support
  • Medication administration
  • Client monitoring and assessment
  • Meal preparation and planning
  • Documentation compliance and accuracy
  • Child development strategies

Timeline

MASTER PERSONAL TRAINER

LA FITNESS
03.2024 - 03.2025

CAREGIVER

ComForCare
09.2022 - Current

CHILDCARE

ComForCare
09.2022 - Current

Front Desk Receptionist

LAW OFFICE OF MICHELLE GONZALEZ
07.2019 - 09.2019

Food Service Worker

Paris Baguette
07.2018 - 04.2019

Tax Preparer

LIBERTY TAX
01.2015 - 04.2024

CASHIER

TACOS EL UNICO
09.2008 - 02.2009

IMMIGRATION LEGAL SECRETARY

ESPZARZA IMMIGRATION SERVICES
02.2008 - 05.2021

Food Service Worker

OFI Markesa International
01.2007 - 12.2008

POLICE EXPLORER (VOLUNTEER)

BELL POLICE DEPARTMENT
01.2004 - 12.2008

High School Diploma -

BELL SENIOR HIGH

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