Marlene Riggs

Dedicated and adaptable professional with a decade of experience working remotely and hybrid, demonstrating proficiency in executive administrative support, personal assisting, data entry, social media management, and digital marketing. Proven track record in managing multiple projects, meeting tight deadlines, and delivering impeccable service. Committed to continuous learning and growth, and authorized to work in the US.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels.

• Supervised team 10 staff members.
• Resolved product issues through consumer testing
• Achieved time saving results by introducing new voice mail/call software to streamline and speed up client/customer reply turn around time.
• Twice achieved quick and efficient implementation of new CRM and online registration platforms.
• Helped with creation of development of online courses during Covid-19 pandemic to bring in additional income due to live workshop shut down.
• Collaborated with team of four in the development of new online course and testing platform.