Marlene Robles
San Ysidro,CA
Summary
Dynamic professional with strong analytical, communication, and teamwork skills, demonstrating a proven ability to adapt swiftly to new environments. Committed to contributing to team success while continuously enhancing professional capabilities. A positive attitude and dedication to lifelong learning drive the pursuit of excellence in every endeavor. Prepared to leverage these strengths for a meaningful impact in a collaborative setting.
Overview
11
11
years of professional experience
Work History
Substitute Campus Aide
San Ysidro School District
10.2025 - Current
- Supervised student activities, ensuring safety and adherence to school policies.
- Assisted in organizing events, enhancing student engagement and participation.
- Collaborated with faculty to support classroom management and student behavior interventions.
- Led training sessions for new aides, improving team efficiency and service delivery.
- Provided first aid assistance when needed, prioritizing student health and well-being at all times.
- Enhanced campus security by regularly reporting observations, incidents, and concerns to administrators.
- Mediated conflicts between students using effective communication skills to create positive resolutions.
- Assisted in maintaining a positive learning environment by addressing behavioral issues promptly and effectively.
- Ensured campus safety by vigilantly patrolling school grounds and monitoring student activities.
- Communicated with security team and building supervisors using two-way radios.
Cashier & Front End Serivices
Walmart
08.2024 - Current
- Smile, greet and thank customers with a positive attitude
- Stand for a long period of time while checking out customers quickly and accurately
- Keep your area clean and presentable
- Be available to assists associates across the store as needed
Backroom Coordinator
Marshalls
09.2021 - 03.2023
- Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team
- Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store
- Role models exceptional customer service
- Creates a positive internal and external customer experience
- Process truck delivery, prioritizing the processing of merchandise onto the sales floor
- Takes an active role in training and mentoring Associates on established merchandising and processing principals using appropriate company resources and tools
- Ensures merchandise is properly tagged, hung, secured, and coded per company guidelines
- Organizes and rotates back stock for easy replenishment
Food and Beverage Server
Viejas Casino & Resort
02.2019 - 01.2020
- Maintains a constant presence throughout assigned areas and proactively approaches and offers friendly, timely, and professional food and beverage services to guests
- Maintains knowledge of food menu and drinks on the floor, including common allergies, food/ drink terminology
- Maintains complete knowledge of liquor brands, beers, and non-alcoholic selections available on the casino floor
- Uses handheld electronic devices to accurately and timely place food/drink orders on the casino floor, and monitor service ticket requests and times
- Uses point of sale POS tickets to prepare non-alcoholic drink orders to specifications
- Pushes beverage carts through the assigned area of casino floor and serves beverages and snacks to guests as needed
- Responsible for heavy stocking of coffee, cups, paper products, utensils, packaged food products and ice
- May be required to perform deep cleaning duties in the server station
- Effectively communicates and works closely with Casino Service Representatives and Food and Beverage team members in order to deliver prompt and excellent service
- Performs all related and compatible duties as assigned
Retail Associate
DD's Discount
09.2015 - 02.2017
- Ensuring that all customers receive excellent customer service at all times
- Cashier responsibilities within in company procedures
- Ensure that store is neat, clean and organized throughout each business day
- Maintain in stock and presentable condition assigned areas
- Assisting customers with questions, needs and purchase
- Additional tasks and responsibilities as assigned by Store Management
Day Porter
J Echevarria Inc
03.2016 - 09.2016
- Responsible for making sure the buildings looks clean, presentable, and inviting at all times ensure the buildings are safe for all occupants
- Keep lobbies clean ,Keep common areas clean, Keep restrooms clean
- Restock supplies in restrooms as necessary
- Remove litter and debris from entrances and parking lots
Medical Assistant
South Coast Chiropractic
02.2015 - 08.2015
- Welcomes patients by greeting them, in person or on the telephone answering or referring inquiries Controls the waiting room, attends to patient needs, and ensures the office runs on time
- Registering arriving patients, checking out departing patients, and answering phones
- Managing patients' files, checking in and out chiropractic equipment and supplies
- Maintaining and keeping track of office supplies
- Transferring patients maintaining an orderly work area
- Laundering towels and gowns used in the office
- Prepares patients for the health care visit by directing and accompanying them to the examining room providing examination gowns, helping them to position themselves for the examination or treatment arranging examining room instruments, supplies, and equipment
- Verifies patient information by interviewing patient reviewing and recording medical history, taking vital signs, confirming purpose of visit or treatment
- Manages the practice's schedule, makes appointments for patients, determines when the chiropractor is available and confirms appointments to make sure patients are on time
- Maintains organized files on all patients.
- Give therapy such as electrical stimulation and hot pack, Rapid Release technology, Ultrasound Machine, and Removing acupuncture needles out of the patients
- Keeps the office clean and presentable, doing spot cleaning throughout the day and thorough cleaning at the end of each business
Medical Assistant
American Chiropractic Services
11.2014 - 01.2015
- Greeted patients, registered arriving patients, checked out departing patients
- Managed patients' files, recorded vital signs, answered phones and transferred calls
- Maintained an orderly work area, laundered towels and gowns used in the office
- Scheduled appointments for patients, operated electro therapy ultrasound machine
- Prepared exam room and treatment areas by cleaning the area and ensuring appropriate supplies for new patients
- Escorted patients to exam areas, reviewing paperwork to ensure accuracy and completion, and explaining any required procedures to prepare the patient before the chiropractor's exam and treatment
- Clean and sterilize instruments and dispose of contaminated supplies
- Give therapy such as electrical stimulation to patients and placed vibration therapy pads on patients
Education
Diploma - Medical Assistant
Kaplan College
Chula Vista, CA01.2015
High School Diploma - undefined
San Ysidro High School
San Ysidro, CA06.2012
Skills
- Proficiency in Microsoft Office/ PowerPoint
- Scheduling patients manually & electronically
- MOD/ Management on Duty
- HIPAA & OSHA trained
- Vitals
- Sales Associate
- Retail Stock associate
- Cashier Associate
- Food and Beverage Server
- Day Porter Utility
- Backroom Coordinator
- Student supervision
- Safety awareness
- Patience and empathy
- Campus engagement
- Teamwork and collaboration
- Customer service
- Team player
- Problem-solving
- Honest and dependable
- Time management
- Reliable and responsible
- Attention to detail
- Problem-solving abilities
- Multitasking
- Punctuality
- Multitasking Abilities
- Adaptable and flexible
- Excellent communication
- Computer skills
- Organizational skills
- Detail-oriented
- Spanish and English Speaker
Timeline
Substitute Campus Aide
San Ysidro School District
10.2025 - Current
Cashier & Front End Serivices
Walmart
08.2024 - Current
Backroom Coordinator
Marshalls
09.2021 - 03.2023
Food and Beverage Server
Viejas Casino & Resort
02.2019 - 01.2020
Day Porter
J Echevarria Inc
03.2016 - 09.2016
Retail Associate
DD's Discount
09.2015 - 02.2017
Medical Assistant
South Coast Chiropractic
02.2015 - 08.2015
Medical Assistant
American Chiropractic Services
11.2014 - 01.2015
High School Diploma - undefined
San Ysidro High School
Diploma - Medical Assistant
Kaplan College