Marlene Saucedo
Chicago,IL
Summary
I am a detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. I am recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
Gallery Attendant
National Museum of Mexican Art
09.2024 - Current
- Ensured artwork safety by diligently monitoring gallery spaces and maintaining proper environmental conditions.
- Collaborated with gallery staff to plan and execute successful opening receptions and special events.
- Provided exceptional customer service, addressing visitor inquiries and concerns promptly and professionally.
- Operated handheld radio to maintain communication with other gallery personnel.
- Addressed visitor service issues and resolved each situation to enable optimum outcome for visitor and gallery.
Call Agent
Chicago Lighthouse for the Blind
08.2022 - 03.2023
- Balanced high call volume while maintaining composure under pressure, resulting in satisfied customers and positive feedback ratings.
- Achieved targeted call resolution times by swiftly identifying issues and providing solutions.
- Scheduled appointments for every caller while providing information.
Sales Counselor
LA Fitness
12.2021 - 08.2022
- Collaborated with marketing team to create targeted promotional materials for prospective clients.
- Identified new sales opportunities through cold calling, networking, marketing and prospective database leads.
- Presenting and selling memberships using the companies core values.
- Assistance with front desk and janitor duties.
Education
Benito Juarez Community Academy
Chicago, IL06-2019
Skills
- Event planning
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
- Excellent communication
- Crowd control
Languages
English
Spanish
Timeline
Gallery Attendant
National Museum of Mexican Art
09.2024 - Current
Call Agent
Chicago Lighthouse for the Blind
08.2022 - 03.2023
Sales Counselor
LA Fitness
12.2021 - 08.2022
Benito Juarez Community Academy
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