Marlene Schlosser
Staten Island
Summary
Experienced Medical Biller with over 20 years of hands-on expertise in claims processing, and insurance follow-up. Eager to contribute to a team where I can continue to support efficient, accurate billing processes and patient-centered care. Recently impacted by a company closure, I’m now seeking a new opportunity to bring my knowledge, accuracy, and commitment to compliance to a healthcare organization that values experience and reliability.
Overview
30
30
years of professional experience
Work History
Medical Biller
RTR Financial Services
05.2012 - 07.2025
- Dedicated Medical Biller who submitted electronic and paper claims to insurance companies while ensuring accuracy and compliance with HIPPA regulations. Reviewed explanation of benefits on claims or denials, corrected code errors, and submitted appeals.
- Posted payments and collections on regular basis.
- Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Liaised between patients, insurance companies, and billing office.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Delivered timely and accurate charge submissions.
- Collaborated with healthcare providers, ensuring accurate documentation for seamless billing operations.
Insurance Representative
Brookdale Hospital
02.1995 - 01.1999
- Entry level position where I learned to input patient demographics and verify insurances.
Education
High School Diploma -
Canarsie High School
Brooklyn NY 1123606-1993
Skills
- Proficient in Epic system
- Certificate of completion for HIPPA training
- Knowledgeable in Microsoft 365 and teams
- Ability to work well with a team and independently
- Ability to work remotely and communicate remotely online through zoom or teams
- Insurance claims
- Electronic claims
- HIPAA compliance
- Insurance verification
- Patient billing
- Billing and collection procedures
- Accounts receivable
- CPT knowledge
- Claim submission
- Medicare and medicaid process
- Data entry
- Denial management
- Payment posting
- Claims processing
- CMS-1500 billing forms
- Claims review
- Patient account analysis
- Multitasking and organization
- Critical thinking
- Teamwork and collaboration
- HIPAA compliance certification
- Collections processing
- Payment processing
- Customer service support
Timeline
Medical Biller
RTR Financial Services
05.2012 - 07.2025
Insurance Representative
Brookdale Hospital
02.1995 - 01.1999
High School Diploma -
Canarsie High School
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