Marlene Scott
Spokane,WA
Summary
Dynamic and reliable merchandiser, excelling in visual merchandising and stock rotation. Known for enhancing product visibility and driving sales through effective display strategies. A friendly team player with strong problem-solving skills, dedicated to delivering exceptional customer experiences.
Overview
2026
2026
years of professional experience
Work History
Merchandiser
Total Wine & More
02.2024 - 07.2025
- Executed product placement strategies to maximize visibility and sales potential.
- Collaborated with team members to maintain organized stock levels and efficient inventory management.
- Assisted in setting up promotional displays that attracted customer attention and boosted sales.
- Monitored product expiration dates and ensured timely removal of outdated items from shelves.
- Conducted regular audits of merchandise to ensure accuracy in pricing and labeling.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
Merchandise Associate
Ulta Beauty Inc.
09.2021 - 02.2024
- Managed merchandise displays to enhance visual appeal and drive customer engagement.
- Assisted in inventory management, ensuring stock levels met demand efficiently.
- Collaborated with team members to maintain clean and organized sales floor.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained new associates on merchandising standards and operational procedures.
- Implemented seasonal merchandising strategies to optimize product visibility and sales.
- Developed knowledge of product lines to effectively promote offerings and increase sales opportunities.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
Delivery Driver
DoorDash
04.2020 - 08.2021
- Navigated delivery routes efficiently to ensure timely order fulfillment.
- Maintained high customer satisfaction through effective communication and service.
- Managed multiple deliveries simultaneously while adhering to safety protocols.
- Collaborated with team members to optimize delivery processes and workflows.
- Utilized mobile applications for real-time tracking and order management.
- Identified areas for process improvement, enhancing overall delivery efficiency.
- Completed on-time deliveries by choosing best and most efficient routes.
Direct Support Professional
Alpha Supported Living Services
11.2017 - 02.2020
- Provided personal care and assistance to individuals with disabilities, ensuring safety and comfort.
- Developed individualized support plans tailored to specific needs and goals of clients.
- Coordinated daily activities, promoting community integration and socialization among clients.
- Trained new staff on best practices for client support and crisis intervention techniques.
- Monitored progress of clients, adjusting care strategies to improve outcomes and enhance independence.
- Collaborated with interdisciplinary teams to evaluate client needs and develop comprehensive care solutions.
- Advocated for clients' rights and needs within the community, fostering self-advocacy skills.
- Implemented behavior management strategies that improved client engagement and reduced incidents of challenging behaviors.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Shift Leader
Bee and Tea Frozen Yogurt
2016 - 2017
- Supervised daily operations to ensure high-quality customer service and product consistency.
- Trained and mentored new staff on company policies and yogurt preparation techniques.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Resolved customer inquiries and complaints to enhance overall satisfaction and loyalty.
- Monitored equipment performance, ensuring compliance with health and safety regulations.
- Conducted performance evaluations for team members, providing constructive feedback for improvement.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Deli Clerk
Sprouts Farmer Market
2014 - 2016
- Trained new staff on deli operations and customer service best practices.
- Managed inventory levels to ensure product availability and minimize waste.
- Prepared and sliced meats, cheeses, and other products with precision.
- Assisted customers in selecting products while providing knowledgeable recommendations.
- Collaborated with team members to enhance overall customer satisfaction scores.
- Developed efficient workflows that improved service speed during peak hours.
- Implemented a labeling system for better product visibility and tracking inventory turnover.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
Cosmetology Degree -
Marinello Schools of Beauty
Concord, CAHigh School Diploma -
Prospects High School
Antioch, CASkills
- Reliable and punctual
- Friendly and outgoing
- Stock rotation
- Pricing and shelf labeling
- Stock replenishment
- Active listener
- Visual merchandising
- Pricing and signage updates
- Product inventory counts
- POS systems
- Visual display installations
- Display signage
- Plan-o-gram implementation
- Merchandising trends
- Multitasking
- Product knowledge
- Problem-solving
- Critical thinking
- Idea brainstorming
Timeline
Merchandiser
Total Wine & More
02.2024 - 07.2025
Merchandise Associate
Ulta Beauty Inc.
09.2021 - 02.2024
Delivery Driver
DoorDash
04.2020 - 08.2021
Direct Support Professional
Alpha Supported Living Services
11.2017 - 02.2020
Shift Leader
Bee and Tea Frozen Yogurt
2016 - 2017
Deli Clerk
Sprouts Farmer Market
2014 - 2016
Cosmetology Degree -
Marinello Schools of Beauty
High School Diploma -
Prospects High School