Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MARLENE SERRA VILLALBA

Spring Hill

Summary

Hardworking Custodian equipped with expert knowledge of cleaning equipment, products, and techniques. Focuses on completing tasks quickly and with high quality standards in mind. Maintains sanitation levels in and around company facilities as set forth by company standards. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Overview

9
9
years of professional experience

Work History

School Custodian

Hernando County School Board
Brooksville
06.2018 - Current
  • Maintained cleanliness of classrooms, hallways, and restrooms daily.
  • Operated cleaning equipment including vacuums and floor buffers efficiently.
  • Assisted in setting up for school events and activities as needed.
  • Managed waste disposal and recycling programs within the school premises.
  • Conducted routine inspections to ensure safety and hygiene standards were met.
  • Responded promptly to emergency cleaning requests from staff and faculty.
  • Swept, mopped and vacuumed floors, stairs and carpets on a daily basis.
  • Trained new custodial staff on cleaning procedures and safety protocols.
  • Cleaned and sanitized all classrooms, restrooms, hallways and other common areas in the school.
  • Emptied trash cans in all classrooms, offices, restrooms and hallways each morning.
  • Kept building interiors appealing with routine deep cleaning of high-traffic areas.
  • Replenished restroom supplies such as soap, paper towels and toilet tissue.
  • Notified supervisor of any maintenance needs identified while performing custodial duties.

CASHIER

PRESIDENTE SUPER MARKET
MIAMI
08.2016 - 02.2018
  • Processed customer transactions accurately using point-of-sale systems.
  • Maintained clean and organized checkout area to enhance customer experience.
  • Assisted customers with product inquiries and provided recommendations.
  • Handled cash, credit, and debit payments efficiently during peak hours.
  • Scanned items quickly to minimize wait times for customers.
  • Resolved customer complaints promptly while ensuring satisfaction and loyalty.
  • Participated in training new cashiers on operational procedures and best practices.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Education

GED -

JOSE MARTI
CUBA
07-1989

Skills

  • Cleaning procedures
  • Equipment operation
  • Safety compliance
  • Waste management
  • Inventory control
  • Quality assurance
  • Problem solving
  • Attention to detail
  • Effective communication
  • Customer service
  • Time management
  • Facility maintenance
  • Punctuality

Languages

ENGLISH
Professional
Spanish
Native/ Bilingual

Timeline

School Custodian

Hernando County School Board
06.2018 - Current

CASHIER

PRESIDENTE SUPER MARKET
08.2016 - 02.2018

GED -

JOSE MARTI
MARLENE SERRA VILLALBA
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