Marlene Treviño
Laredo,TX
Summary
Enthusiastic and dedicated Medical Assistant. Intern at Dr. Bicheng Nan, skilled in electronic health records management, Blood draws, injections and vaccinations, Performing EKG tests and adept at multitasking under pressure. Successfully enhanced patient care by accurately preparing charts , taking vital signs and coordinating appointments, while fostering strong relationships with patients to ensure a welcoming environment. Committed to excellence in healthcare delivery.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant Intern
Dr. Bicheng Nan
01.2025 - 04.2025
- Created and prepared patient charts accurately for clinics and medical professionals.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected histories, vitals, and current complaints via patient interviews.
- Welcomed patients and inquired about wellbeing since last treatment.
- Scheduled appointments and tests to coordinate patient care.
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
- Called pharmacy to call in medications/authorize refills.
- Called insurance company to authorize a pre authorization for medications
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Wait Staff Member
Lubys Inc
03.2018 - 11.2020
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Medical Assistant Program -
South Texas Training Center
Laredo, TX04.2025
High School Diploma -
John. B Alexander
Laredo, TX05.2018
Skills
- Infection control procedures
- Electronic health records management
- Inventory management
- Insurance verification
- Blood and tissue collection
- Multitasking Abilities
- Calm under pressure
- Good Telephone Etiquette
- Microsoft office
- Fast learner
- Taking vitals signs
- Administer medications
- Medical terminology
Certification
CPR Certified
Certified in EKG & Phlebotomy
HIPAA Certified
Blood borne pathogens certificate
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Medical Assistant Intern
Dr. Bicheng Nan
01.2025 - 04.2025
Wait Staff Member
Lubys Inc
03.2018 - 11.2020
Medical Assistant Program -
South Texas Training Center
High School Diploma -
John. B Alexander
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