Marlene Ugo
Houston,TX
Summary
Licensed nursing professional skilled in patient care, medication administration, and health monitoring. Strong focus on team collaboration, ensuring reliable support and adaptability to changing needs. Known for effective communication, problem-solving, and empathy in high-pressure environments. Prepared to contribute significantly to enhancing patient outcomes and overall healthcare quality.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse
St. Dominic Village
Houston, TX
10.2025 - Current
- Conducted routine checks on patient vitals, blood pressure, blood sugar.
- Delivered high level of care to every patient.
- Administered medications and treatments as prescribed by healthcare providers.
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted with admissions, appointments, transfers, and discharges.
Licensed Practical Nurse
Ignite Medical Resort
Houston, TX
10.2025 - Current
- Streamlined documentation processes to improve accuracy and compliance.
- Conducted assessments to identify patient needs and coordinate appropriate interventions.
- Cared for wounds, provided treatments, and assisted with procedures.
- Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
Patient Care Technician
HCA Healthcare
Houston, TX
05.2021 - 11.2023
- Assisted in patient mobility and personal hygiene, ensuring comfort and dignity during care.
- Monitored vital signs and reported changes to nursing staff to facilitate timely interventions.
- Maintained cleanliness of patient rooms and equipment, adhering to infection control protocols.
- Documented patient information accurately in electronic health records for effective communication among care teams.
Mental Health Technician
Sacred Oak Medical Center
Houston, TX
06.2018 - 06.2020
- Documented observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Handled inbound and outbound calls to verify patient appointments.
- Handled vital sign monitoring, medication administration and patient behavior assessments.
- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
- Counseled patients, discussed substance use and worked closely with individuals to identify positive and healthy life choices.
- Provided client assessments upon admission and discharge.
Customer Care Representative
Ross Dress For Less
Houston, TX
11.2016 - 01.2018
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Communicated with clients regarding account services, statements, and balances.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
Education
LVN Certification -
Texas Health School
Houston, TX09.2025
Associate of Applied Science - Nursing
Houston Community College
Houston, TX07.2021
High School Diploma -
Our Lord's High School
Enugu08.2013
Skills
- Medical records management
- Performing patient intakes
- Grooming and bathing assistance
- Collecting vital signs
- Collecting specimens
- Medical terminology knowledge
- Valid Texas driver's license
- Database Administration
- Charting expertise
- Catheter change and preparation
- Monitoring fluids
- Helping with medication
Certification
- License Practical Nurse
- IV Certified
- Nurse Assistant
- CPR/BLS CERT.
Languages
English
Full Professional
Igbo
Full Professional
Timeline
Licensed Practical Nurse
St. Dominic Village
10.2025 - Current
Licensed Practical Nurse
Ignite Medical Resort
10.2025 - Current
Patient Care Technician
HCA Healthcare
05.2021 - 11.2023
Mental Health Technician
Sacred Oak Medical Center
06.2018 - 06.2020
Customer Care Representative
Ross Dress For Less
11.2016 - 01.2018
LVN Certification -
Texas Health School
Associate of Applied Science - Nursing
Houston Community College
High School Diploma -
Our Lord's High School