Summary
Overview
Work History
Education
Skills
Clearances
Timeline
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Marlene Benjamin Okoro

Moorefield Station,VA

Summary

Highly efficient Administrative Professional offering 13 years of experience, including administrative support, project coordination, customer service and team leadership. Comfortable working with senior management to effectively define and achieve strategic operational and administrative objectives. Streamlines administrative processes, analyzes complex issues and develops solutions. Cultivates positive work culture focused on teamwork and idea-sharing while driving goal achievement.

Overview

15
15
years of professional experience

Work History

Administrative Specialist

TJFACT-Inc.
Springfield, VA
01.2023 - 06.2023
  • Supplied Management Support to U.S
  • Department of State (DOS) Information Resource Management (IRM) Department
  • Utilize office databases and word processing software to sort, calculate, retrieve information, and produce a variety of documents such as charts, graphs, and tables for correspondence reports and documents
  • Supplied management support to senior management
  • Worked with program and project managers on office related tasks
  • Maintained electronic files with all support documentation and justification
  • Performed regular quality checks (QC) to ensure accuracy and data quality and integrity are maintained
  • Drafted and processed electronic travel requests for travelers both contract and government
  • Monitored and provided timely responses to suspense dates for projects and initiatives
  • Performed liaison activities, built close working relationships with internal/external customers; facilitated communicats and enhanced cooperation amng various organizations
  • Interacted with customers and answered incoming calls, assisted, or directed visitors or calls to the appropriate individual of office.

Administrative Support Specialist

TechSource - Inc.
Falls Church, VA
04.2021 - 01.2023
  • Supplied technical and programmatic support to the DOE, DoD, National Nuclear Security Administration, and US Navy Strategic Systems Programs Office, and Air Force Nuclear Weapons Center
  • Monitored programs to ensure programs are operated efficiently and effectively
  • Managed and monitored development of projects for 8 both local and international projects
  • Tracked turning point and project completion status to include communications with internal/external customers
  • Championed multiple key projects simultaneously with ever-expanding scope and changing environments
  • Managed annual, quarterly, and other periodic reporting requirements, including program reviews, providing programmatic input, and coordinating site meetings associated with program deliverables
  • Served as head liaison for NNSA Service Center, National Laboratories, sites, and the US Navy Strategic Systems Programs Office
  • Worked in groups/teams on special projects to accomplish program goals
  • Proofread various documentations for accuracy of information and presentation, and streamlined processes, ensuring the team works as efficiently as possible
  • Independently researched queries/issues as assigned and provided results in avariety of formats
  • Responded to routine and non-technical requests for information such as status or reports, suspense dates for matters requiring compliance
  • Identified similar records schedules, consolidated descriptions, and resolved conflicts in desposition instructions.

Program Control I

Corporate Allocations Services.
Falls Church, VA
04.2017 - 04.2021
  • Supplied technical and programmatic support to the DOE, DoD, National Nuclear Security Administration, and US Navy Strategic Systems Programs Office, and Air Force Nuclear Weapons Center
  • Supported record transfer activities including preparation of box lists, prepring record boxes, and managed file rooms
  • Developed communications and training materials to promote awareness of records management activities, responsibilities, and program changes
  • Proposed and executed processes moving to a paper-free record keeping system
  • Data entered bibliographical information into Information Management System (IMS) Database, cataloged documents, created document file folders and filed electronic record correspondences
  • Coordinated, communicated, and oversee the configuration of electronic records management controls
  • Performed physical accountability of classified documents in seventy-five safes assigned to the organization in preparation for the annual inventory
  • Conducted quality control reviews on completed program cases and files
  • Tracked and safeguarded records under NARA, by efficiently coordinating the transfer of records to off-site storage, and to/from other sites and locations.

Administrator

Excalibur Associates.
Falls Church, VA
04.2008 - 04.2017
  • Proofread, and processed all types of incoming inquiries, and documentations for accuracy of information and presentation, and streamlined processes, ensuring the team works as efficiently as possible
  • Updated security operational procedures (SOP) database, to ensure the procedures comply with privacy and electronic security regulations
  • Responsible for the manifest of incoming case files, entered, and monitored over 20,000 case files in the (Oracle) security database
  • Ensured that information obtained was consistent with Government Standard Policy and satisfied regulatory requirements
  • Worked with other government agencies on policies and programs of interagency concern to ensure coordination and cooperation
  • Coordinated policy development with leaders and stakeholders to address rule changes and process improvements for monitoring the Sharepoint provider community.

Education

Bachelor of Science in Computer Programming -

Univeristy of Pheonix – Online Campus

Skills

  • Critical/Logic Thinking
  • Problem Solving
  • Collaboration
  • Time Management
  • Communications
  • Team Building
  • Data Collection
  • Project Planning
  • Order Processing
  • Proficient in MicroSoft
  • Meeting Planning
  • Document Management
  • Office Record Management

Clearances

  • DoD Cyber Security Assurance
  • DoD Freedom of Information Act
  • DoD Antiterrorism Level I
  • DoD Counterintelligence Awareness

Timeline

Administrative Specialist

TJFACT-Inc.
01.2023 - 06.2023

Administrative Support Specialist

TechSource - Inc.
04.2021 - 01.2023

Program Control I

Corporate Allocations Services.
04.2017 - 04.2021

Administrator

Excalibur Associates.
04.2008 - 04.2017

Bachelor of Science in Computer Programming -

Univeristy of Pheonix – Online Campus

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Marlene Benjamin Okoro