Marlene Luna
El Paso,TX
Summary
Skilled Facilities Coordinator with talent for building relationships, directing maintenance workers, and offering technical support to owners and tenants. Forward-thinking problem-solver with top-notch planning and decision-making skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bar Manager
Rockhouse Bar and Grill
El Paso , Texas
03.2021 - Current
- Resolved customer complaints regarding quality of food or beverage service in a timely manner.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Monitored cash intake to reduce discrepancies.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Increased profits by overseeing inventory and strategically increasing menu prices.
- Implemented strategies designed to increase revenue through upselling techniques.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Complied with health codes, sanitation requirements, and license regulations while streamlining productivity initiatives.
- Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
- Interviewed, hired and trained staff to improve customer retention and bolster sales.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Restocked beer and liquor regularly and after special events.
- Analyzed financial data such as costs associated with labor efficiency, waste reduction and cost control initiatives.
- Maintained updated knowledge through continuing education and advanced training.
Facilities Coordinator
Fred Loya Insurance
El Paso, Texas
03.2017 - 07.2023
- Conducted regular inspections of building systems, such as plumbing and electrical wiring, to identify potential problems before they arise.
- Collaborated with other departments on projects that required cross-functional coordination.
- Monitored and maintained the facility's HVAC system, ensuring optimal temperature and humidity levels.
- Coordinated maintenance activities with outside vendors to ensure timely completion of projects.
- Researched new products or services that could improve the efficiency of the facility.
- Developed procedures for handling hazardous waste disposal in accordance with federal laws.
- Implemented best practices regarding workplace ergonomics in order to reduce risk of injury among employees.
- Ensured compliance with safety regulations through regular inspection of fire extinguishers, smoke alarms, exit signs.
- Maintained an accurate inventory of office supplies and equipment in order to track usage patterns over time.
- Managed security systems within the building such as access control systems and CCTV cameras.
- Supervised janitorial staff on a daily basis to ensure that cleaning tasks are completed efficiently.
- Ensured compliance with all applicable health, safety, and environmental regulations.
- Established relationships with local contractors to facilitate quick response times when repairs were needed.
- Responded to emergency situations within the building, such as fires or flooding, by coordinating clean up efforts with appropriate personnel.
- Assisted with relocations and remodeling projects, including ordering furniture and supplies.
- Developed preventive maintenance plans for all mechanical equipment in the facility.
- Managed all facility-related invoices and vendor contracts.
- Processed purchase orders for new materials needed for upkeep or repair of facilities.
- Organized monthly meetings with staff members responsible for maintaining facilities in order to discuss any issues or concerns related to operations.
- Managed system work orders by distributing assignments and closing out completed work after walk-throughs.
- Checked common areas and conference rooms regularly to verify cleanliness and order.
- Prepared for emergencies by creating building evacuation action plans.
- Handled maintenance and repair demands by preparing schedules and delegating assignments to team members.
- Hired and coordinated with vendors to perform preventive maintenance work at facility.
- Tracked inventory of cleaning products and materials to maintain optimum supply levels.
- Handled general and routine maintenance such as basic plumbing issues and HVAC troubleshooting.
- Called in equipment repair services and maintained office supplies by ordering new inventory.
- Conducted regular inspections on building systems to verify proper operating conditions.
- Monitored facility maintenance for cleanliness and recommended improvements to overall aesthetics.
Education
Bachelor of Science - Business Project Management
University of Phoenix
Tempe, AZ09-2025
Skills
- Grounds Maintenance
- Signage
- Pest Control
- Work Order Management
- Landscape maintenance
- Work Orders
- Utilities
- HVAC
- Maintenance
- HVAC Systems
- Special projects
- Vendor relationship management
- Event coordination
- Food safety management
- Dining room management
- Scheduling staff
- Teamwork
- Bar management
- Payroll administration
Certification
- Excel Beyond Basics
- Excel Basics
- Sexual Harassment Prevention Training
- Cyber Security Prevention Training
- CPR
Timeline
Bar Manager
Rockhouse Bar and Grill
03.2021 - Current
Facilities Coordinator
Fred Loya Insurance
03.2017 - 07.2023
Bachelor of Science - Business Project Management
University of Phoenix
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