Marlene Martinez
receptionist
Irving,tx
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Receptionist
Texas Health Family Care
09.2018 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- verify insurance
- Handled cash transactions and maintained sales and payments records accurately.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Organized, maintained and updated information in computer databases.
CFB ISD
Bus Monitor
10.2012 - 06.2014
- monitor children
- evaluate children and their safety
- train new employees
- use communication skills with children,parents and teachers.
Education
Medical Office Specialist Deploma -
Bright Wood Collage
Farmers Branch, TX07.2016
GED -
Mary Grimes Education Center
Dallas, TX05.2010
Skills
- bilingual spanish/english
- experience in customer service both face to face and phone
- successfully accomplished the training and mentoring new employees
- Microsoft Word, Microsoft Excel,and general office programs
- Epic
Timeline
Receptionist
Texas Health Family Care
09.2018 - Current
CFB ISD
Bus Monitor
10.2012 - 06.2014
Medical Office Specialist Deploma -
Bright Wood Collage
GED -
Mary Grimes Education Center