Marlene Velasco
Fontana,Ca
Summary
I am a reliable, responsible, hard working, and self motivated individual that is able to work well both in a team environment as well as on my own using initiative. I work well under pressure and adhere to strict deadlines.
Overview
11
11
years of professional experience
Work History
DISPATCHER, RECEPTIONIST, ACCOUNTS PAYABLE, WEIGHT MASTER
MAIN STREET FIBERS
01.2015 - Current
- Scheduling and dispatching drivers to locations according to customer requests
- Maintaining records, logs, and schedules of calls and email requests received to schedule transit services
- Ability to solve problems that arise on the daily routes efficiently to make sure all work orders are completed
- As a weight master my duties consisted of making sure the drivers were on the scale properly, assured all weights matched legal documents for payments to be issued correctly
- Receiving and dispatching driver with correct vans, flatbeds, and roll-offs
- Responsible for processing payments daily and monthly
- Resolving payroll discrepancies in monthly loads to assure payments are paid out correctly and efficiently
- Updating records by entering any changes to customer information
- Greet and welcome customers by answering phone calls, emails, and texts while providing accurate information
- Pay customers by Cash, ACH, or Wire transfers
- Maintain office security by following safety procedures and controlling access via the receptionist desk
- Order supplies and keep inventory of stocks.
WAREHOUSE ASSOCIATE
UNDER ARMOUR
01.2015 - 01.2016
- Use warehouse systems to track and pick products to efficiently complete orders before deadlines
- Assuring all products were quality checked before being sent out
- Multitask and prioritize duties through assignments
- Work in a fast paced environment while keeping attention to detail and accuracy in order processing
- Perform physical tasks as the role involved lifting boxes.
CASHIER
SPLASH CAR WASH
01.2013 - 01.2014
- Responsible for opening and closing of cash drawer
- Order more money to maintain daily cash flow throughout the day according to what is needed
- Deliver excellent customer service and drive sales, organize time, work, and team to complete many varying tasks
- Set up appointments for customers, call, text, leave voicemails when needed to remind them of upcoming appointments or cancellations
- Offer any special promotions that were currently available for potential customers.
Education
GRADUATE -
A.B MILLER HIGH SCHOOL
Fontana, California05.2013
Skills
- Dispatch Coordination
- Data Entry
- Scheduling
- Recordkeeping Strengths
- Clerical Support
- Spreadsheets
- Computer Proficiency
- Bilingual
- Communication Skills
- Customer Service
- Cash Handling
- Dispatching Procedures
Timeline
DISPATCHER, RECEPTIONIST, ACCOUNTS PAYABLE, WEIGHT MASTER
MAIN STREET FIBERS
01.2015 - Current
WAREHOUSE ASSOCIATE
UNDER ARMOUR
01.2015 - 01.2016
CASHIER
SPLASH CAR WASH
01.2013 - 01.2014
GRADUATE -
A.B MILLER HIGH SCHOOL
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