Summary
Overview
Work History
Education
Skills
Timeline
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Marlenis DeLaCruz

Marlenis DeLaCruz

Cypress,Texas

Summary

Diligent problem-solver with resourceful approach to challenges and organized style. Leverages Area of expertise expertise to manage job functions. Excellent communicator with focus on results.

Overview

2020
2020
years of professional experience

Work History

Operadora Telefonista

TELEFONÍA GUANTANAMO. CUBA
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.

Vendedora Dd Hoteles

Turismo Cuba
07.2009 - 08.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Telefonista

Telefonia Guantanamo. Cuba
01.2009 - 01.2009
  • Assisted colleagues with achieving task requirements, aiding team productivity and performance.
  • Maintained accurate records of calls placed and received.
  • Reduced call waiting times by efficiently managing high call volumes and utilizing effective multitasking techniques.
  • Maintained strict confidentiality when handling sensitive information, adhering to both company policies and applicable laws.
  • Increased efficiency by adeptly using a multi-line telephone system while simultaneously logging call details into the database.

Comercial En Entidad Minorista

Comercio Cuba
07.1998 - 08.2008
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Asociado De Ventas Minoristas

Corporacion Caracol
02.1995 - 10.1997
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Education

Licenciada En Estudios Socioculturales - Sociologia

UNIVERSIDAD GUANTANAMO.CUBA
CUBA
07.2011

Skills

Me gusta la venta minorista

Timeline

Vendedora Dd Hoteles

Turismo Cuba
07.2009 - 08.2019

Telefonista

Telefonia Guantanamo. Cuba
01.2009 - 01.2009

Comercial En Entidad Minorista

Comercio Cuba
07.1998 - 08.2008

Asociado De Ventas Minoristas

Corporacion Caracol
02.1995 - 10.1997

Operadora Telefonista

TELEFONÍA GUANTANAMO. CUBA

Licenciada En Estudios Socioculturales - Sociologia

UNIVERSIDAD GUANTANAMO.CUBA
Marlenis DeLaCruz