Summary
Overview
Work History
Education
Skills
Relevant Coursework
Certification
Languages
References
Timeline
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Marlenny Richardson

Point Blanche,St. Maarten

Summary

Bilingual administrative professional with extensive experience in executive support, document coordination, and schedule management. Demonstrates strong organizational and communication skills, with proficiency in Microsoft Office. Maintains professionalism and discretion in politically sensitive environments, ensuring high-quality support across teams.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Director Assistant

Michelangelo Trucking N.V.
Point Blanche, Sint Maarten
11.2021 - Current
  • Supported day-to-day operations by managing documents, invoices, and correspondence.
  • Scheduled appointments and coordinated logistics for management.
  • Maintained inventory records and ensured operational needs were met.

Primary Research Assistant (Internship)

TuDelft Research on Housing Design
Sint Maarten, The Netherlands
01.2022 - 06.2023
  • Conducted interviews to collect qualitative research data. Ensuring accuracy and confidentiality.
  • Drafted formal letters and supported staff with internal communications.
  • Supported team in event planning and data collection.

Customer Service Manager Assistant

WINAIR Windward Island Airways
, Simpson Bay, Sint Maarten
11.2019 - 11.2021
  • Handled customer inquiries, complaints, and daily operations in fast-paced environments.
  • Provided bilingual support to a diverse clientele.
  • Managed POS systems and maintained work flow during peak rush hours under pressure.

Education

Bachelor of Science - Computer Science

IU International University of Applied Sciences
Frankfurt, Germany (Online)
08-2026

Associate of Applied Science - Mathematics and Science

University of St. Martin
Philipsburg, St. Maarten
07-2024

High School Diploma - Accountant And Administration

Colegio CREDI
Santo Domingo
06-2015

Skills

  • Microsoft Office Suite proficient
  • Calendar and email management
  • Team collaboration and decision-making
  • Task prioritization and scheduling
  • Customer service and multilingual communication
  • Report writing and meeting minutes
  • Database management

Relevant Coursework

  • SPE115: Interpersonal Communication
  • SPE116: Group Dynamics & Public Speaking
  • CIS101: Business Software Applications
  • MAT232: Calculus for Business & Soc. Sciences
  • ECO222: Microeconomics
  • POL120: Introduction to Political Sciences
  • POL121: Caribbean Government and Politics

Certification

  • Online Coursera Courses: Foundations of Data; Data Decisions Making; Data Exploration.
  • Winair N.V. Qualifications: Dangerous Goods Awareness.
  • Fire Department of the San Pedro de Macorís - Meritorious Recognition: First Aids Skills; Worked under-pressure.

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Papiamentu
Native/ Bilingual
Dutch
Professional

References

Available upon request.

Timeline

Primary Research Assistant (Internship)

TuDelft Research on Housing Design
01.2022 - 06.2023

Director Assistant

Michelangelo Trucking N.V.
11.2021 - Current

Customer Service Manager Assistant

WINAIR Windward Island Airways
11.2019 - 11.2021

Bachelor of Science - Computer Science

IU International University of Applied Sciences

Associate of Applied Science - Mathematics and Science

University of St. Martin

High School Diploma - Accountant And Administration

Colegio CREDI