Marleny DelaRosa
Bronx
Summary
Administrative assistant with 8+ years of experience organizing presentations, prepping facility reports, and maintaining the utmost confidentiality. Demonstrating strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. I bring a positive attitude and commitment to continuous learning and growth. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
Work History
Community Supervisor/Receptionist
Soho House
02.2024 - Current
- Ensuring every member is welcomed by their name and in a hospitable manner; the Soho House way is warm and friendly.
- Answering high volume calls for hotel, meeting rooms, events, restaurants, general inquiries.
- Booking event spaces.
- Building and maintaining positive relationships with members and guests.
- Supporting, directing and problem solving in real time to ensure any member or guest related concerns or complaints are resolved straight away.
- Oversee and manage the community aspects of the co-working spaces, ensuring a positive and productive environment for all members.
- Recruiting, interviewing and hiring staff.
- Track and analyze key metrics related to community engagement and satisfaction.
RTI Instructor/Data Analyst
Harbor Science & Arts Charter School
09.2019 - 01.2024
- Assist with designing lesson plans focused on age and level-appropriate material.
- Work with students on individual and small group basis to reinforce learning concepts, help complete assignments, and improve performance.
- Enforce rules for behavior and procedures for maintaining order among a class of 28 students.
- Responsible for accurately collecting, analyzing and report student and school improvement data.
- Compile data from multiple assessments to develop student, subject, and grade-level achievement profiles.
- Developed and maintain historical student and school data files to monitor and track performance.
Executive Assistant
Hyde Leadership Charter School
11.2015 - 08.2019
- Manage calendar for Director of Middle School and make travel plans.
- Fulfill clerical responsibilities such as compositions of documents and data spreadsheets, maintenance of confidential files, and email correspondence.
- Accurately translate correspondence in Spanish for distribution and provide in person translation services.
- Coordinate meetings and events for teachers, administrators, and parents.
- Organize and facilitate professional development workshops for members and faculty regularly.
- Support the Director of Recruitment with candidate outreach and coordination of interviews with members of the leadership team.
Receptionist/Office Manager
Marilyn M. Jackson, MD, MPH PLLC
07.2012 - 08.2015
- Examined medical records request forms.
- Gathered patient records to mail utilizing a computerized system.
- Verified insurances and obtained precertification.
- Post insurance payments online.
- Assisted patients with information about the online web portal.
- Created appointments for patients utilizing the EclinicalWorks software.
Education
Borough of Manhattan Community College
New York, NYSkills
- Expert in Microsoft Office with a focus on Excel
- Excellent time management skills and ability to multitask and prioritize work
- Strong attention to detail and problem-solving skills
- Web and tech savvy, require little to no training
- Excellent interpersonal skills
- Problem-solving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Music
- Photography
- Fashion
- Baking
- Cooking
Timeline
Community Supervisor/Receptionist
Soho House
02.2024 - Current
RTI Instructor/Data Analyst
Harbor Science & Arts Charter School
09.2019 - 01.2024
Executive Assistant
Hyde Leadership Charter School
11.2015 - 08.2019
Receptionist/Office Manager
Marilyn M. Jackson, MD, MPH PLLC
07.2012 - 08.2015
Borough of Manhattan Community College
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