Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marleny Gonzalez

Marleny Gonzalez

Pembroke Pines,FL

Summary

Commercial and Residential Real Estate Sales Associate with many years of experience selling properties and homes across various states. Generates own business through networking and prospecting. Skillful working with property owners and management, and developing successful business relationships with clients.

Overview

16
16
years of professional experience

Work History

Real Estate Sales Associate

UNITED REALTY GROUP INC
Plantation, FL
01.2021 - Current
  • Provided guidance to clients throughout the entire home buying process.
  • Prepared documents such as listing agreements, purchase contracts, closing statements and deeds.
  • Negotiated contracts between buyers and sellers of real estate.
  • Advised clients on property values, taxes, zoning regulations, mortgages and legal requirements.
  • Reviewed titles, liens and encumbrances to ensure clear ownership of properties prior to sales completion.
  • Coordinated repairs or improvements required before finalizing a sale or rental agreement.
  • Created marketing materials such as brochures or flyers advertising available properties.
  • Analyzed financial data related to property appraisals, loan applications and mortgage payments.
  • Inspected condition of properties prior to listing them for sale or lease.
  • Collaborated with agents, brokers and other professionals to facilitate successful transactions.
  • Attended conferences and seminars to stay abreast of changes in the real estate market.
  • Organized open houses and other events to promote properties for sale.
  • Conducted walkthroughs with prospective buyers or tenants before contracts are finalized.
  • Generated leads through cold calling, referrals and networking activities.

Cashier

Ross Dress for Less
Hollywood, FL
11.2019 - Current
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Issued receipts, refunds, credits or change due to customers.
  • Followed company security procedures for handling large sums of money.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Performed other duties as assigned by management.
  • Ensured compliance with all safety regulations within the store environment.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.

Customer Service Officer

BANCO DE RESERVAS
DOMINICAN REPUBLIC
02.2009 - 07.2009
  • Answered customer inquiries via telephone, email and face-to-face contact.
  • Collaborated with other departments within the organization on various projects.
  • Performed follow-up calls to ensure customer satisfaction with product and service delivery.
  • Processed payments from customers using point of sale systems.
  • Updated internal databases with new account information as needed.
  • Identified potential opportunities to upsell products or services to customers.
  • Assisted customers with placing orders for products and services.

Education

CUSTOMER SERVICE & SALE TRAINING -

HISPANY UNITY OF FLORIDA
5840 Johnson St, Hollywood, FL 33021
08-2019

INGLES DE INMERSION -

SECRETARIA DE ESTADO DE EDUCACION CIENCIA Y TECNOL
SANTO DOMINGO
01-2008

ENGINEER SYSTEM - ENGINEER SYSTEM

O&m UNIVERSIDAD DOMINICANA
Dominican Republic
08-2007

Skills

  • MLS
  • Social Media Marketing
  • Investment properties
  • Property Management
  • Real Estate Law
  • Property Marketing

  • Contract Preparation
  • Negotiations expert
  • Buyers' agent
  • Leasing and sales

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Real Estate Sales Associate

UNITED REALTY GROUP INC
01.2021 - Current

Cashier

Ross Dress for Less
11.2019 - Current

Customer Service Officer

BANCO DE RESERVAS
02.2009 - 07.2009

CUSTOMER SERVICE & SALE TRAINING -

HISPANY UNITY OF FLORIDA

INGLES DE INMERSION -

SECRETARIA DE ESTADO DE EDUCACION CIENCIA Y TECNOL

ENGINEER SYSTEM - ENGINEER SYSTEM

O&m UNIVERSIDAD DOMINICANA

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Marleny Gonzalez