Marleny Ramos
Columbus Ohio,OH
Overview
4
4
years of professional experience
Summary
Proven customer service professional with a track record of enhancing customer satisfaction at Las Palomas Grocery. Excelled in operating POS systems and maintaining store cleanliness, significantly contributing to the store's success. Demonstrates exceptional work ethic, reliability, and empathy, ensuring high standards of customer assistance and operational efficiency.
Work History
Cajera Y Auxiliar De Tienda
Las Palomas Grocery
01.2023 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Empacadora
Caffe Centroamericano
01.2021 - 02.2022
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
Education
Baccalaureate - Informatica
Gabino Argueta
Honduras 12.2018
Languages
Spanish
Native or Bilingual
Timeline
Cajera Y Auxiliar De Tienda
Las Palomas Grocery
01.2023 - 01.2025
Empacadora
Caffe Centroamericano
01.2021 - 02.2022
Baccalaureate - Informatica
Gabino Argueta
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Reliability and punctuality
- Order taking
- Product restocking
- Product knowledge
- Refunds and exchanges
- POS systems
- Order packaging
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